
Officer - Credit & Collections
3 weeks ago
Job Purpose: The Officer, Credit & Collections, is responsible for ensuring sustainable credit and collections management by executing key tasks to manage the credit function efficiently. The role focuses on organizing and segregating invoices, managing credit account processes, handling post-dated cheques, and maintaining customer relationships while ensuring adherence to company policies and timelines.
Key Responsibilities:
- Organizing & Segregation of Invoices:
Organize invoices raised by respective business divisions for submission through debt collectors.
Ensure invoices are dispatched by the 10th of every month.
Collect, scan, and file acknowledgment copies of all invoices.
Publish the Billing Acknowledgment Report (BAS) daily. - Credit Account Opening, Closing & Monitoring:
Open and close credit customer accounts following defined protocols.
Monitor customers' credit limits to ensure billing stays within assigned limits.
Report and follow up on customers exceeding their credit limits, ensuring compliance with company policies. - Reporting Management:
Coordinate with the credit team for payment projections, daily collections, pending payment adjustments, and reconciliations.
Ensure accurate daily reporting as per department protocols using Excel. - Post-Dated Cheques Management:
Manage in-house customers' post-dated cheques, including banking, reconciliation, accounting, and posting.
Ensure compliance with protocols for post-dated cheques within the Credit & Collections department. - Customer Relationship Management:
Ensure 100% compliance in collecting from allocated customers within assigned timelines.
Maintain positive customer relationships while adhering to the protocols of the Credit & Collections department.
Job Requirements:
- Educational Qualifications:
Bachelor's degree in Finance, Accounting, Business Administration, or a related field. - Experience:
Maximum 5 to 7 years of experience in the Oman automotive division, specifically within credit management or collections. - Skills & Competencies:
Strong understanding of credit management processes and debt collection procedures.
Proficient in Microsoft Excel and financial reporting tools.
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