Telecom Sales Account Manager

2 weeks ago

Muscat, Muscat, Oman OHI Group - Technology Full time

The Telecom Sales Account Manager is responsible for managing and expanding relationships with clients in the telecommunications sector.

Key Responsibilities
  • Identify and pursue new business opportunities in the telecom sector (operators, enterprise clients, government, etc.).
  • Manage and grow assigned accounts by understanding customer needs and aligning solutions accordingly.
  • Develop and maintain strong relationships with key decision-makers and stakeholders.
  • Promote and sell telecom solutions including voice, data, network infrastructure, wireless solutions, and managed services.
  • Prepare and present proposals, quotations, and product demonstrations to clients.
  • Negotiate contracts and close deals to meet sales targets and margins.
  • Collaborate with technical teams to develop and customize solutions.
  • Maintain accurate records of sales activities, forecasts, and account information in CRM tools.
  • Monitor market trends, competitor activities, and customer feedback to refine strategies.
  • Ensure customer satisfaction and act as a point of contact for post-sales support and escalations.
Skills
  • Bachelor\'s degree in business, Engineering, IT, or related field.
  • 5+ years of experience in telecom sales or account management.
  • Strong understanding of telecom technologies (Fiber, MPLS, IP, VoIP, Cloud, 5G, IoT, etc.).
  • Proven track record in B2B sales and client relationship management.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to manage complex sales cycles and multi-stakeholder environments.
  • Proficiency in CRM tools.
Preferred Skills
  • Experience working with telecom operators or system integrators.
  • Knowledge of government or enterprise procurement processes.
  • Existing client network in the telecom or ICT sector.

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