Sales Account Manager

Dubizzle Group has the unique distinction of being an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. Connecting millions of users across the region, we are committed to delivering the best online search experience. Dubizzle Group is the largest classifieds player in emerging markets which operates leading brands in the Greater MENA, South Asia & Southeast Asia Regions.

As part of Dubizzle Group, Dubizzle Oman is alongside some of the strongest classified brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.

Dubizzle Oman, an integral part of the Dubizzle Group, is now looking to hire an experienced Sales Account Manager. As the Sales Account Manager, you will play a pivotal role in managing client relationships, identifying new business opportunities, and driving revenue growth. Your strong communication skills and strategic mindset will help expand our client base, ensure customer satisfaction, and contribute to the overall success of the business.

In this role, you will:

• Build a solid sales pipeline to 100%+ target achievement.
• Ensure at least 95% of due payments are collected on time.
• Meet new clients to increase the active client pool.
• Meet active clients to maintain listings health, relationship health, and lead health.
• Understand the product in full detail through cross-departmental communication.
• Ensure all calls, meetings, follow-ups are added in CRM for reporting purposes.
• Ensure retention of active clients by tracking utilization and account health.
• Take ownership of the sales environment, ensuring proper reporting and communication between internal teams and clients.
• Ensure compliance with all relevant sales regulations and company policies.
• Manage client relationships, providing consistent support and ensuring customer satisfaction.
• Challenge current sales processes and identify opportunities to streamline operations and improve efficiency.
• Recommend and support the implementation of sales systems and technologies to improve sales operations.
• Recommend strategies to manage and control sales processes and client records effectively.
• Monitor and manage client accounts, ensuring timely payments and resolving any outstanding issues.
• Provide guidance and advice to executives, managers, and team members on sales-related matters.
• Leverage technology to improve sales performance and increase operational efficiency.

Qualifications

● Bachelor's degree in Business Administration, Sales, Marketing, or a related field;

● Additional certifications in sales management or related areas are a plus.

Experience

● Minimum of 5 years of experience in sales or account management, preferably in a similar industry;

● Proven experience in managing key client accounts and meeting sales targets.

Knowledge

● Strong understanding of sales strategies and customer relationship management (CRM) tools;

● Experience in managing sales processes, from lead generation to closing;

● Knowledge of market trends, competitive analysis, and business development.

Skills

● Advanced MS Excel skills for reporting and tracking sales performance;

● Ability to build and maintain relationships with clients and key stakeholders;

● Strong organisational and negotiation skills;

● Excellent written and verbal communication skills;

● Ability to work under pressure and meet deadlines;

● Proven ability to develop and implement successful sales strategies;

● Demonstrable ability to work to tight deadlines on critical projects;

● High attention to detail;

● Proactive and result-driven;

● Strong desire to exceed expectations.