Call Center Supervisor

Get AI-powered advice on this job and more exclusive features.Job Title: Call Center / Sales Agents – Fresh GraduatesCompany: Naser Car Services – Car Servicing, Maintenance & RepairsAbout Us:We are a leading automotive servicing and maintenance company in Muscat, committed to delivering top-quality, convenient solutions and excellent customer care to...

Job Title: Call Center / Sales Agents – Fresh GraduatesLocation: Muscat, OmanCompany: Naser Car Services – Car Servicing, Maintenance & RepairsAbout Us:We are a leading automotive servicing and maintenance company in Muscat, committed to delivering top-quality, convenient solutions and excellent customer care to anyone who owns a vehicle. To support our...

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...

Job Summary:We are looking for a Service Center Supervisor to manage the daily operations of our auto service branch. This individual will be the first point of contact for customers, ensure the efficient workflow of technicians, and drive upselling opportunities for additional services. The ideal candidate should possess strong automotive knowledge,...

Customer Interaction & Service: Greet and welcome customers promptly and professionally. • Understand customer needs and recommend appropriate services. • Provide accurate service estimates and explanations of services. • Upsell additional services (e.g., brake pad replacement, filters, suspension, fluid flushes) when appropriate. Operational...

To serve as the key bridge between product design, business operations, and end-user support by driving improvements in UX/UI design, system report structure, and support process flow. The role combines technical troubleshooting, business process optimization, and oversight of day-to-day activities in the contact center or support hub. Principal...

Job Purpose: To supervise and manage the overall security operations across all Al Hashar Automotive locations in Oman, including showrooms, service centers, parts warehouses, vehicle yards and any other company premises. The Security Supervisor is responsible for overseeing the performance of security guards, implementing security protocols, conducting...

RIKAZ Development is a leading real estate development company in Oman that focuses on creating unique residential experiences and new investment opportunities. With a portfolio of residential units and ongoing projects, RIKAZ Development strives to provide exceptional living spaces for its customers.Role DescriptionThis is a full-time on-site role for a...

Preventive Maintenance & Repairs• Perform preventive maintenance services (oil changes, filter replacements, tire rotations, inspections).• Carry out brake services including pad, rotor, and caliper replacement.• Handle suspension repairs and replacements (shocks, struts, control arms, bushings).• Replace and top-up various fluids (engine oil,...

Customer Service Responsibilities Respond promptly and professionally to customer inquiries via email, chat, and phone. Manage call Center Resolve product or service problems by clarifying the customer's complaint, identifying the cause, and determining the best solution. Guide customers through the BNPL platform features, onboarding process, and payment...