General Manager

3 days ago

Muscat, Muscat, Oman iXceed Solutions Full time

Greeting from iXceed Solutions.

Founded on the grounds of innovation – iXceed Solutions, is an ISO certified leader in Talent and Digital recruitment solutions, serving fortune 100 companies globally.

Position: Country Lead / General Manager

Location: Muscat, Oman (ONSITE)

Duration: Full Time / Permanent Hiring

Industry: Transportation & Logistics

OMANI CITIZEN ONLY

Description:

We are seeking an experienced and strategic Country Lead / General Manager to lead and oversee our operations in Muscat, Oman. This senior leadership role will be responsible for managing all aspects of the transportation and logistics business, with a focus on freight forwarding and land transport services. The ideal candidate will have extensive experience in managing transportation and logistics operations, a deep understanding of market dynamics, and a proven track record in driving business growth.

Key Responsibilities:

  1. Strategic Leadership and Business Development:
    • Lead and execute the business strategy for the country, focusing on expanding market share, improving profitability, and ensuring operational excellence across all services, especially freight forwarding and land transport.
    • Identify and capitalize on new business opportunities, partnerships, and market trends to grow the company's presence in the local and regional logistics markets.
    • Ensure alignment between business goals and operational activities, developing both short-term and long-term growth strategies.
  2. Operational Management:
    • Oversee daily operations of freight forwarding, land transport, and other logistics services, ensuring smooth and efficient service delivery to clients.
    • Manage the entire supply chain process, including transport, warehousing, customs clearance, and delivery, ensuring optimal performance and customer satisfaction.
    • Continuously assess operational workflows to streamline processes, improve efficiency, and reduce costs.
  3. Financial Management and P&L Responsibility:
    • Take full ownership of the Profit and Loss (P&L) for the country's operations, driving profitability, cost control, and financial performance.
    • Develop and manage the budget for all departments, ensuring resources are effectively allocated to achieve business objectives.
    • Track key financial metrics, including revenue growth, cost efficiency, and profitability, and implement corrective actions when necessary.
  4. Team Leadership and Development:
    • Lead, manage, and develop cross-functional teams, including sales, operations, customer service, and logistics personnel.
    • Set clear performance goals and KPIs, ensuring that all teams meet their targets and contribute to business growth.
    • Foster a collaborative and high-performance work environment, focusing on team development, talent retention, and productivity.
  5. Client Relationship Management:
    • Build and maintain strong relationships with key clients, business partners, and stakeholders in the transportation and logistics industry.
    • Ensure a high level of customer satisfaction by providing tailored solutions, resolving issues promptly, and meeting service delivery expectations.
    • Oversee customer contracts, negotiations, and renewals, ensuring the company's offerings are competitive and aligned with customer needs.
  6. Compliance and Risk Management:
    • Ensure that all operations comply with local regulations, international trade policies, safety standards, and environmental guidelines.
    • Proactively identify operational risks and implement effective mitigation strategies to ensure business continuity and minimize disruptions.
    • Ensure all freight forwarding and land transport services meet the company's high standards of quality and regulatory compliance.
  7. Market and Competitive Analysis:
    • Conduct market research and competitive analysis to understand industry trends, customer preferences, and competitor activities.
    • Monitor changes in the transportation and logistics sector, adapting business strategies to remain competitive and responsive to market shifts.
    • Use data and insights to refine marketing strategies, sales approaches, and service offerings.
  8. Sales and Marketing Strategy:
    • Develop and execute sales and marketing strategies to increase market share and attract new clients for both freight forwarding and land transport services.
    • Collaborate with the marketing team to create effective promotional campaigns, ensuring brand visibility and customer engagement in the local market.

Required Qualifications and Skills:

  • Experience:
    • Minimum of 7+ years of experience in transportation and logistics, with at least 5 years in a senior leadership role such as Country Manager or General Manager.
    • Extensive experience in freight forwarding and land transport operations, with a deep understanding of the logistics industry.
    • Proven track record of managing P&L, driving business growth, and improving operational performance in a competitive market.
    • Strong knowledge of customs regulations, shipping processes, and international logistics standards.
  • Skills:
    • Strong leadership, strategic thinking, and decision-making skills.
    • Excellent financial acumen, with experience in managing budgets, forecasting, and financial reporting.
    • Excellent communication, negotiation, and interpersonal skills.
    • Ability to manage cross-functional teams and collaborate with senior leadership.
    • Knowledge of transportation management systems (TMS), enterprise resource planning (ERP) software, and supply chain management tools.

Thanks, and Regards,

Ajay Thakur

Account Manager

Direct : +44 2080950378

Email : ajayt@ixceed-solutions.com

#J-18808-Ljbffr

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