General Manager, BMB

3 weeks ago

Muscat, Muscat, Oman Omantel Full time

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Role Purpose:

Lead all aspects of financial management, communication, and strategic planning of the BMB region, overseeing both the commercial and technical functions of the BMB Region, in line with the objectives of the Consumer division and Omantel.

Position Information:

  • Unit: Commercial
  • Division: Consumer
  • Location: Muscat
  • Grade: L1
  • Line Manager: VP Consumer
  • Direct reports: 3
  • 8 years of relevant experience with at least 5 years in management

Key Accountabilities:

  • Develop and maintain departmental policies, processes, and procedures
  • Set SMART KPIs and oversee SLAs
  • Lead digital and growth services strategies
  • Manage regional budgets and financial plans
  • Build relationships with stakeholders, negotiate contracts
  • Manage team performance
  • Implement marketing and sales plans
  • Respond to market trends and customer needs
  • Coordinate regional events and campaigns
  • Conduct market analysis and communicate with stakeholders
  • Collaborate with cross-functional teams and report to leadership
  • Lead business development and manage risks
  • Oversee customer support and satisfaction
  • Stay updated on industry developments
  • Facilitate training, coaching, and process improvements
  • Oversee infrastructure functions, ensuring network quality

Leadership:

  • Assertiveness and Conflict Resolution
  • Fostering Learning and Development
  • Inspiring and Leading Others
  • Leading Change and Cultivating Innovation
  • Visioning and Alignment

Behavioral:

  • Drive Achievements
  • Ethics & Compliance
  • Timely Decision-Making

Technical:

Seniority level
  • Executive
Employment type
  • Full-time
Job function
  • Other
  • Industries: Telecommunications

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