Customer Support Specialist

Sales and Business Development RoleThe ideal candidate for this position will be responsible for promoting products and services to customers, identifying new sales prospects, negotiating contracts, and maintaining customer satisfaction to maximize profits.Key Responsibilities:Conduct market research to identify new potential customers.Analyze market trends...

1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Department: Products & Customer ExperienceReports to: Head of Products & OperationsSupervises: Customer Care Team (Call Center & Merchant Care)Division: Customer ExperienceUnit: Products & CXXOverviewThawani is seeking a dynamic and experienced Customer...

Job Title: Quality Assurance SpecialistWe are seeking a diligent and meticulous Quality Assurance Specialist to ensure that all services provided meet our company's quality standards and client expectations.Monitor and evaluate service quality across departments, with a focus on Italian-speaking clientele.Review client feedback, analyze complaints, and...

Job TitleExecutive Support Specialist - Chairperson OfficeJob DescriptionWe are seeking an exceptional Executive Support Specialist to join our Chairperson's office team. As a trusted advisor, you will provide proactive and comprehensive administrative support to the Chairperson, ensuring seamless execution of their daily tasks and responsibilities.Key...

Customer Success ManagerThe Customer Success Manager plays a vital role in developing trust with customers and providing them with the best possible experience navigating our vast offering. This involves clearly understanding their objectives, aligning expectations, and suggesting additional services or product capacity to increase loyalty.Key...

Job Purpose: The role resides within the Company Technical Department, responsible for managing and evolving company's and cloud services portfolio. The department ensures 24/7 service availability, adherence to SLAs, customer satisfaction, and supports the company's technology roadmap and strategic goals.Qualifications:Bachelor's degree in Computer Science...

Customer Service ResponsibilitiesRespond promptly and professionally to customer inquiries via email, chat, and phone.Manage call CenterResolve product or service problems by clarifying the customer's complaint, identifying the cause, and determining the best solution.Guide customers through the BNPL platform features, onboarding process, and payment...

Technical Solutions SpecialistAs a Technical Solutions Specialist, you will be responsible for providing technical support during pre-sales to delivery stages of customer engagements. This includes conducting technical presentations and demonstrations to potential customers, showcasing features and benefits of data center solutions.Key...

Customer Support Associate RoleWe are seeking a highly skilled and motivated Customer Support Associate to join our team. This is a full-time on-site role located in Muscat.Key Responsibilities:Providing exceptional customer satisfaction and support on a day-to-day basisThis involves tasks related to customer service, communication, and...

Job SummaryThe role of a Guest Service Agent - Front Office entails providing exceptional reception services to guests from check-in through check-out. This involves completing audits as required, ensuring an efficient and timely resolution of guest queries, and maintaining knowledge of hotel room categories, rates, packages, and general hotel...