
Customer Service
4 weeks ago
Customer Service Responsibilities
- Respond promptly and professionally to customer inquiries via email, chat, and phone.
- Manage call Center
- Resolve product or service problems by clarifying the customer's complaint, identifying the cause, and determining the best solution.
- Guide customers through the BNPL platform features, onboarding process, and payment schedules.
- Escalate complex or sensitive issues to relevant departments when needed and follow up to ensure resolution.
- Document all customer interactions and feedback accurately in the CRM system.
- Collaborate with cross-functional teams (Product, Risk, Collections) to improve customer experience.
- Contribute to the development of support resources such as FAQs, help articles, and automated replies.
- Assist in identifying trends in customer feedback to inform product improvements and process changes.
- Maintain a high level of empathy, patience, and professionalism at all times, especially when handling disputes or complaints.
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Customer Service Representative
8 hours ago
Muscat, Muscat, Oman AkzoNobel Full timeSelect how often (in days) to receive an alert:Customer Service RepresentativeDate: Jul 25, 2025Location: Muscat, OMAbout AkzoNobelSince 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon –...
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Customer Service Representative
4 days ago
Muscat, Muscat, Oman beBeeCustomerSupport Full time 900 - 1,200Job DescriptionThis role entails providing exceptional customer support through various channels, including incoming calls, emails, and chats. The successful candidate will be responsible for resolving customer complaints efficiently and effectively while maintaining a positive customer experience.The ideal candidate will have strong communication skills,...
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Customer Service Representative
1 week ago
Muscat, Muscat, Oman Gulf Agency Company Full timeGAC Oman, part of the global GAC Group, has been delivering excellence in shipping and logistics since 1972. As we expand our customs clearance , freight forwarding and sea export operations , we are looking for a proactive and detail-oriented Customer Service Representative to join our team.Your role will involve:Coordinating full-cycle customs clearance...
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Customer Service Associate
2 weeks ago
Muscat, Muscat, Oman beBeeHospitality Full timeA hospitality professional is required to work in a fast-paced environment.Job Title:Customer Service Associate
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Customer Relationship Specialist
41 minutes ago
Muscat, Muscat, Oman beBeeCustomerService Full time 4,000 - 6,000Customer Service Role OverviewWe are seeking a highly skilled and experienced Customer Service professional to join our team.Job DescriptionThis is a key role in our organization, responsible for managing the full order-to-cash process across the Middle East. You will be the first point of contact for customers regarding orders, complaints, and general...
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Chief Customer Experience Officer
2 weeks ago
Muscat, Muscat, Oman beBeeLeadership Full time 3,000 - 4,000Customer Service Team Lead Job SummaryWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team. The ideal candidate will have a proven track record of managing high-performing teams and driving business growth through exceptional customer service.The successful candidate will lead a team of customer-facing representatives,...
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Customer Experience Specialist
2 weeks ago
Muscat, Muscat, Oman beBee Careers Full timeAbout the Role:We are seeking a highly skilled and motivated Community Associate to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing multiple tasks, and ensuring a positive experience for our customers.Key Responsibilities:Manage customer inquiries and resolve issues in a timely and professional...
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MBB Customer Care Supervisor
1 week ago
Muscat, Muscat, Oman Vodafone Oman Full timeRole purpose:Vodafone will be Oman's latest Network Operator. The presence of Vodafone in Oman will contribute to the development of all sectors, including the economic and educational sectors, and in line with Oman Vision 2040.Our purpose is to 'Connect for a Better Future 'which underpins everything we do. Our solutions will positively impact society as we...
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Excellent Customer Experience Manager
2 days ago
Muscat, Muscat, Oman beBeeCustomerService Full time 2,700 - 3,600Job Description:The Guest Experience Supervisor plays a pivotal role in ensuring exceptional guest interactions and consistently high standards of service delivery. This individual will oversee daily guest interactions, supervise the Guest Services/Front Office team, and act as a key point of contact for guests.Key responsibilities include conducting regular...
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Automotive Service Advisor
2 weeks ago
Muscat, Muscat, Oman Special Engines Full timeWe are seeking a professional and customer-focused Automotive Service Advisor to join our team. The successful candidate will be responsible for managing the customer experience across specialized brands for mechanical work and Body & Paint Shop. You will serve as the bridge between our technical lead and customers, ensuring a smooth, transparent, and...