Customer Engagement Specialist

Marketing Position OverviewThis role is responsible for developing and implementing long-term and annual marketing strategies that drive customer engagement and center positioning. The successful candidate will work closely with the regional marketing team to monitor and control budget expenditures, ensure adherence to accounting procedures, and oversee...

Job OverviewThis role is focused on delivering exceptional customer service by providing quality support and resolutions to customer inquiries.Main Responsibilities:Customer Service Specialist: Engage with customers through inbound calls, addressing their concerns and providing personalized support.Communication and Updates: Collaborate with clients to...

Technical Solutions SpecialistAs a Technical Solutions Specialist, you will be responsible for providing technical support during pre-sales to delivery stages of customer engagements. This includes conducting technical presentations and demonstrations to potential customers, showcasing features and benefits of data center solutions.Key...

Entry-Level Coffee SpecialistThis role is perfect for individuals who are passionate about delivering exceptional customer experiences. As an Entry-Level Coffee Specialist, you will be responsible for preparing and serving high-quality coffee and other beverages to our customers.Main Responsibilities:Taking orders accurately and handling cash transactions...

Customer Relationship ManagerWe are seeking a Customer Relationship Manager to join our team. As a key member of our customer-facing staff, you will be responsible for building and maintaining strong relationships with clients through regular communication and tailored support.This is a call center role where you will:Conduct welcome calls to introduce...

Job Title: Quality Assurance SpecialistWe are seeking a diligent and meticulous Quality Assurance Specialist to ensure that all services provided meet our company's quality standards and client expectations.Monitor and evaluate service quality across departments, with a focus on Italian-speaking clientele.Review client feedback, analyze complaints, and...

The role of a Customer Success Manager involves developing trust with assigned customers and providing them with the best possible experience navigating Canonical's vast offering. The primary focus will be on the Tech segment, including store customers, but also include a portfolio assigned to drive growth and expansion within existing accounts.Key...

We are seeking a Senior Loyalty Strategy Manager to develop and execute innovative customer loyalty strategies that enhance engagement and business growth.Key ResponsibilitiesDevelop and implement comprehensive loyalty programs that align with business objectives.Utilize customer data insights to create targeted incentives, rewards, and personalized...

Job Description:This role involves managing and maintaining relationships with high-value vendors, identifying opportunities to increase revenue, profitability, and market share. The successful candidate will ensure consistent menu updates, monitor price and assortment parity, optimize vendor operations, and discuss in-store branding investments to boost...

1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Department: Products & Customer ExperienceReports to: Head of Products & OperationsSupervises: Customer Care Team (Call Center & Merchant Care)Division: Customer ExperienceUnit: Products & CXXOverviewThawani is seeking a dynamic and experienced Customer...