
Administrative Support Officer
3 days ago
Our hotel, a stylish and contemporary property located in one of Muscat's most dynamic waterfront destinations, is currently seeking a highly motivated and organized Employee Housing Manager to join our pre-opening team.
The successful candidate will be responsible for managing employee accommodation facilities, ensuring that all staff residences are safe, well-maintained, and compliant with company policies and local regulations. This role involves coordinating housing assignments, supervising maintenance and cleanliness, and addressing staff concerns to provide a comfortable and supportive living environment.
- Oversee the day-to-day operations of staff housing facilities, including room assignments, check-ins/check-outs, and facility inspections.
- Maintain updated housing records, including occupancy lists, room inventories, and maintenance logs.
- Ensure staff accommodations meet health, safety, and hygiene standards at all times.
- Coordinate with maintenance and housekeeping teams to ensure timely repairs and cleaning of shared and private spaces.
- Conduct regular inspections to identify issues related to cleanliness, damage, or safety hazards and take corrective actions.
- Enforce housing rules and regulations, and support conflict resolution among residents when necessary.
- Assist new employees with housing orientation and ensure a smooth move-in process.
- Manage housing supply inventory and request replenishments (e.g., linens, toiletries, kitchen items).
- Liaise with HR and department heads regarding housing needs and assignments.
- Maintain confidentiality and professionalism when handling staff concerns or disciplinary matters.
- Prepare monthly reports on occupancy, maintenance requests, and incidents for management review.
Applicants should possess a high school diploma or equivalent, preferably with a degree in Hospitality, Facilities Management, or Human Resources. A minimum of 1-2 years of experience in accommodation, facility management, HR support, or a related role is also required. Strong organizational and problem-solving skills, as well as good interpersonal and communication abilities, are essential for this position.
Key Qualifications:- High school diploma or equivalent;
- Minimum 1–2 years of experience in accommodation, facility management, HR support, or a related role;
- Strong organizational and problem-solving skills;
- Good interpersonal and communication abilities;
- Proficient in MS Office (Excel, Word) and basic housing/property management systems;
- Ability to handle sensitive situations and confidential information appropriately;
- Knowledge of health and safety regulations related to staff accommodations;
- Flexible with working hours, including evenings and weekends, if required.
We offer a competitive salary, a wide range of benefits designed to help you live your best work-life, and opportunities for career growth and development. We promote a culture of trust, support, and acceptance, and we're committed to supporting the well-being of our employees both inside and outside of work.
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