
Customer Success Professional
7 hours ago
The role of a Customer Success Manager involves developing trust with assigned customers and providing them with the best possible experience navigating Canonical's vast offering. The primary focus will be on the Tech segment, including store customers, but also include a portfolio assigned to drive growth and expansion within existing accounts.
Key Responsibilities- A strong focus on supporting customers by finding solutions to ticket requests.
- Enrich documentation about problem-solving, Q&A, onboarding materials, and campaigns targeting multiple customers through digital touch-points and activities.
- Identify high potential as well as high risk customers from newly onboarded users or customers and develop strategies to address their needs.
- Onboard new customers and introduce them to products and support processes, ensuring a seamless user experience.
- Collaborate with Sales and Support in developing and delivering engagement plans that fulfill customer objectives.
- Customer-facing experience and an empathetic individual with a natural drive to help others.
- Passion for technology, infrastructure, and Ubuntu is essential.
- Excellent presentation skills and strong organisational skills, ability to structure and constantly update documentation.
- A team player capable of interacting with all departments internally.
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Cloud Customer Success Expert
2 weeks ago
Muscat, Muscat, Oman beBee Careers Full timeEnterprise Customer Success ManagerAbout the RoleWe are seeking an experienced Cross-Functional Team Lead to join our growing Customer Success team. As a key member of our team, you will be responsible for developing and executing strategies to drive customer adoption, retention, and growth.Your Key ResponsibilitiesDevelop and execute customer success plans...
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Enterprise Customer Success Manager
8 hours ago
Muscat, Muscat, Oman Canonical Full timeJoin to apply for the Enterprise Customer Success Manager role at Canonical4 days ago Be among the first 25 applicantsJoin to apply for the Enterprise Customer Success Manager role at CanonicalGet AI-powered advice on this job and more exclusive features.Canonical is a leading provider of open source software and operating systems to the global enterprise...
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Graduate Customer Success Manager
8 hours ago
Muscat, Muscat, Oman Canonical Full timeThe role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers...
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Enterprise Customer Success Manager
8 hours ago
Muscat, Muscat, Oman Canonical Full timeCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers,...
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Sales and Customer Service Professional
2 weeks ago
Muscat, Muscat, Oman beBee Careers Full timeDeputy Store ManagerA sales-driven role that requires a high level of customer service and ability to drive sales growth in a fast-paced retail environment.About the Role:We are seeking an experienced Deputy Store Manager to join our team. The ideal candidate will have a proven track record of achieving sales targets, building strong relationships with...
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Software Developer
7 days ago
Muscat, Muscat, Oman Manpower Professional Full time• Participate in all phases of product development cycle: from product definition and design, through implementation, debugging, testing and support.• Work as a senior member of the team on projects involving development of new features, sustenance, handling engineering escalations.• Construct detailed design specifications (technical or business)...
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Customer Support Professional
2 weeks ago
Muscat, Muscat, Oman beBee Careers Full timeJob OverviewThis role is focused on delivering exceptional customer service by providing quality support and resolutions to customer inquiries.Main Responsibilities:Customer Service Specialist: Engage with customers through inbound calls, addressing their concerns and providing personalized support.Communication and Updates: Collaborate with clients to...
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Customer Experience Manager
2 weeks ago
Muscat, Muscat, Oman beBee Careers Full timeKey Performance IndicatorsThe successful Sales Executive will be measured on their ability to drive revenue growth, increase customer satisfaction, and maintain a high level of professionalism in all interactions.Main AccountabilitiesDrive revenue growth through strategic event negotiation and confirmation.Develop and maintain strong relationships with...
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Customer Experience Specialist
1 hour ago
Muscat, Muscat, Oman beBeeCustomer Full timeJob SummaryThe role of a Guest Service Agent - Front Office entails providing exceptional reception services to guests from check-in through check-out. This involves completing audits as required, ensuring an efficient and timely resolution of guest queries, and maintaining knowledge of hotel room categories, rates, packages, and general hotel...
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Customer Engagement Specialist
7 hours ago
Muscat, Muscat, Oman beBee Careers Full timeCustomer Success ManagerThe Customer Success Manager plays a vital role in developing trust with customers and providing them with the best possible experience navigating our vast offering. This involves clearly understanding their objectives, aligning expectations, and suggesting additional services or product capacity to increase loyalty.Key...