Sales Performance Specialist

2 days ago

Muscat, Muscat, Oman beBee Careers Full time
Sales Performance Specialist

We are seeking a highly skilled Sales Performance Specialist to join our organization, a leading provider of innovative ERP and Software Business Applications.

About the Role: The ideal candidate will focus on driving sales for ERP and software products, managing client relationships, and ensuring seamless contract renewals and customer succession planning.

Key Responsibilities:

  • Sales and Business Development:
    • Identify and pursue new sales opportunities to meet and exceed revenue targets.
    • Build and maintain a robust sales pipeline through prospecting, networking, and customer engagement.
  • Customer Relationship Management:
    • Develop and nurture long-term relationships with clients to ensure customer satisfaction and loyalty.
    • Act as a primary point of contact for customer inquiries, providing timely and effective solutions.
  • Rewal Handling:
    • Proactively manage contract renewals, ensuring timely communication and negotiation to retain customers.
    • Identify opportunities to upsell and cross-sell during the renewal process to maximize customer value.
  • Customer Succession Planning:
    • Strategize and implement succession plans to ensure business continuity in client accounts.
    • Collaborate with internal teams to provide a smooth transition for customers, addressing potential challenges effectively.
  • Market Research and Insights:
    • Stay updated on industry trends, competitor activities, and market dynamics to identify opportunities and threats.
    • Provide feedback to the marketing and product teams for continuous improvement.
  • Reporting and Documentation:
    • Maintain accurate records of customer interactions, sales activities, and contract renewals in CRM systems.
    • Prepare and present regular sales performance reports to management.

Requirements:

  • Bachelor's degree in business, Marketing, or a related field.
  • 1+ years of experience in sales, account management, or a similar role.
  • Proven track record of meeting or exceeding sales targets.
  • Strong negotiation, communication, and interpersonal skills.
  • Proficiency in CRM software and MS Office Suite.
  • Ability to manage multiple tasks and work effectively in a fast-paced environment.

PREFERRED SKILLS:

  • Experience in renewal management and succession planning is highly desirable.
  • Familiarity with CRM-Salesforce or other CRM/ERP tools.
  • Strategic mindset with problem-solving capabilities.

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