Customer Experience Supervisor

20 hours ago


Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full time
Responsibilities:

As a Front Office Supervisor, you will be responsible for:
  1. Providing exceptional customer service to our guests
  2. Managing the front desk operations, including checking-in and checking-out guests
  3. Handling room reservations and responding to guest inquiries
  4. Maintaining accurate records of guest interactions and activities
  5. Monitoring the front office log and trace file daily
  6. Ensuring that all VIPs and special guest requests are handled in a timely and professional manner


We are seeking an experienced and motivated individual who is passionate about delivering exceptional customer service. If you are interested in this opportunity, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.

  • Muscat, Muscat, Oman 20gramscoffee Full time

    Career Opportunity20gramscoffee is looking for a Customer Experience Director to lead our store operations in Muscat, Oman.The ideal candidate will have a proven track record of delivering exceptional customer experiences and leading high-performing teams.This role offers a unique opportunity to drive business growth and make a meaningful impact on our...


  • Muscat, Muscat, Oman Mandarin Oriental Full time

    We are seeking a Customer Experience Leader to join our team at Mandarin Oriental, Muscat. In this role, you will be responsible for developing and implementing strategies to enhance the overall customer experience across all touchpoints.Key Objectives:Departmental:Develop and implement customer-centric initiatives to drive loyalty and retentionCollaborate...


  • Muscat, Muscat, Oman IHG Hotels & Resorts Full time

    We are looking for a Customer Experience Expert who will deliver exceptional customer experiences and contribute to the success of our hotel. As a key member of our team, you will be responsible for preparing and serving high-quality beverages, operating complex coffee equipment, and maintaining a clean and organized workspace.Your Key Responsibilities:Greet...


  • Muscat, Muscat, Oman Beside Group Full time

    Beside Group is a renowned retail chain in the Middle East, boasting a diverse portfolio of premium brands.In this role, you will be responsible for driving sales through superior customer service and meeting personal and store targets.Key Tasks:Meet sales goals by delivering exceptional customer experiences.Develop and maintain comprehensive product...


  • Muscat, Muscat, Oman Abroad Work Full time

    Beverage Outlet Staff WantedAbroad Work is seeking a highly motivated and customer-focused Bartender/Cashier to join our team. As a key member of our beverage outlets, you will be responsible for delivering an exceptional customer experience.Your Key Responsibilities:You will be responsible for greeting customers and providing a warm welcomeYou will prepare...


  • Muscat, Muscat, Oman Afkar Investment Full time

    Job Summary:We are seeking a Customer Experience Specialist to join our dynamic Food & Beverage team at Afkar Investment. As a key member of our team, you will be responsible for delivering exceptional dining experiences and creating a memorable atmosphere for our guests. Your duties will include taking orders, serving food and beverages, maintaining a clean...


  • Muscat, Muscat, Oman Beside Group Full time

    Beside Group is looking for a skilled Sales and Customer Experience Specialist to contribute to our retail success.


  • Muscat, Muscat, Oman Crowne Plaza Hotels & Resorts Full time

    ResponsibilitiesThe Bar Supervisor will be responsible for leading the Wadi Bar team, ensuring high standards of service, quality, and hygiene. Key responsibilities include:Leading and motivating the bar team to achieve sales targets and improve customer satisfaction.Developing and implementing marketing strategies to increase revenue and attract new...


  • Muscat, Muscat, Oman Marriott International Full time

    About the RoleWe are seeking a highly skilled and motivated Spa Supervisor to join our team at Marriott International. As a key member of our spa operations team, you will be responsible for managing the day-to-day activities of the spa, including staff scheduling, inventory management, and customer service.You will work closely with our spa managers to...


  • Muscat, Muscat, Oman Marriott International Full time

    We are seeking an experienced Spa Receptionist who can work effectively in a team environment, maintain accurate records, and provide exceptional customer service to our guests.About the JobThis is a fantastic opportunity to join our team as a Customer Service Agent Spa, where you will be responsible for handling guest inquiries, resolving issues, and...


  • Muscat, Muscat, Oman CXG Full time

    CXG is a global customer experience agency that specializes in helping premium and luxury brands improve their services. We believe that every interaction with a brand has the potential to create a memorable experience.About the JobWe are looking for individuals who share our passion for luxury retail and customer experience. As a CXG Evaluator, you will...


  • Muscat, Muscat, Oman IFFCO Group Full time

    About the RoleThis is an exciting opportunity to join our team as a Sales Channel Supervisor. As a key member of the team, you will be responsible for managing the sales team, coverage area, and products to ensure effective supervision and management of all aspects of the sales channel stream and area.The successful candidate will have experience managing...


  • Muscat, Muscat, Oman Mandarin Oriental Full time

    As a Guest Service Supervisor at Mandarin Oriental Hotel Group, you will be responsible for delivering exceptional guest experiences across multiple touchpoints. This includes ensuring efficient front desk operations, handling guest complaints and comments, and collaborating with other departments to resolve issues.Key Responsibilities:General:Understand and...


  • Muscat, Muscat, Oman Ihgarmyhotels Full time

    Front Office SupervisorHotel Brand: Crowne Plaza Hotels & ResortsLocation: Oman, MuscatHotel: Muscat OCEC (MSCCP), Madinat Al Irfan, Airport Heights, 113Job number: 137842Share:We are seeking a detail-oriented and customer-focused Front Office Supervisor to join our team. As a Front Office Supervisor, you will play a pivotal role in ensuring a smooth and...

  • Project Supervisor

    3 days ago


    Muscat, Muscat, Oman Abroad Work Full time

    Job OverviewWe are seeking a seasoned Project Supervisor to oversee construction projects in Muscat, Oman.The ideal candidate will have extensive experience in managing and supervising construction projects from start to finish. Ensuring compliance with safety regulations and building codes is paramount.Main Responsibilities:Manage construction projects,...


  • Muscat, Muscat, Oman Mmidubai Full time

    About MMI DubaiMMI Dubai is a dynamic beverage import marketing, sales, retail, and distribution organization with a vision to deliver exceptional customer experiences. Our team operates in multiple countries, striving for excellence through innovation and operational efficiency.Job DescriptionThe successful candidate will assist the Sales and Marketing...


  • Muscat, Muscat, Oman Saud Bhawan Group Full time

    Company Overview: As a leading construction and infrastructure development company, Saud Bhawan Group requires experienced professionals to manage and maintain our vast fleet of earthmoving equipment.Job Description: We are seeking an Operations Supervisor to oversee the daily activities of our heavy machinery operations. The successful candidate will have...


  • Muscat, Muscat, Oman Hyatt Hotels Corporation Full time

    About UsAt Hyatt Hotels Corporation, we strive to deliver exceptional guest experiences. As a key member of our team, you will be responsible for providing excellent and consistent service to your customers.The Service Delivery Expert role is crucial in supporting the smooth and efficient running of the Engineering Department, collaborating with other...


  • Muscat, Muscat, Oman Ihgarmyhotels Full time

    A New Challenge AwaitsWe are looking for an ambitious Front Office Supervisor to join our team at Crowne Plaza Hotels & Resorts in Oman, Muscat. As a key member of our front desk team, you will be responsible for driving success through exceptional guest experiences.About the Role:Supervise and lead the front desk team, providing guidance, training, and...


  • Muscat, Muscat, Oman Apparel Group Full time

    Key ResponsibilitiesTo maintain the highest standards of food quality and presentation.To supervise and assist with the preparation of raw materials, ensuring they are stored properly according to established standards.To conduct training for junior staff, teaching them the skills and techniques required to excel in their roles.To prepare special dishes as...