
Help Desk Officer
2 days ago
Are you a problem-solver with excellent communication skills? Do you have experience in user support and helpdesk?
We are seeking a skilled Help Desk Officer to join our team. As a Help Desk Officer, you will be responsible for providing first-line support to staff, faculties, and students. You will work proactively to monitor user satisfaction and anticipate new requirements based on changing business needs and trends in technology.
Your key duties and responsibilities will include serving as the first point of contact for customers seeking technical assistance, implementing and managing IT service management, and managing Muscat University ICT assets. You will also be required to thoroughly understand Microsoft Office 365, Windows 10/11, and Windows OS, and assist in evaluating new technologies for the university.
We offer a dynamic work environment with opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for helping others, we encourage you to apply for this exciting opportunity.
-
Help Desk Professional
1 day ago
Muscat, Muscat, Oman beBee Careers Full timeHelp Desk Support SpecialistWe are looking for a highly skilled and experienced Help Desk Officer to join our team. As a Help Desk Support Specialist, you will be responsible for providing top-notch technical support to staff, faculties, and students. You will work closely with the team to identify and resolve technical issues, implement new solutions, and...
-
Help Desk
1 week ago
Muscat, Muscat, Oman Oman Investment Authority Full timeIT Help Desk SupportThe IT Help Desk role is essential to IT Services, serving as the first point of contact for most business technology needs. The ideal candidate should possess strong technical skills, professionalism, and initiative to resolve issues efficiently, escalating when necessary. Excellent business communication skills are crucial. This role...
-
Help Desk Officer
2 days ago
Muscat, Muscat, Oman beBee Careers Full timeTechnical Support Specialist Job DescriptionAbout the RoleThis is an exciting opportunity for a Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing first-line technical support to staff, faculty, and students.Key Responsibilities:Serve as the primary point of contact for customers seeking...
-
Help Desk Support Specialist
4 hours ago
Muscat, Muscat, Oman beBee Careers Full timeTechnical Support SpecialistWe are seeking a skilled and experienced Help Desk Officer to join our team as a Technical Support Specialist. In this role, you will provide high-quality technical support to staff, faculties, and students, and work collaboratively with the team to identify and resolve technical issues. You will also be responsible for...
-
Help Desk Officer
5 days ago
Muscat, Muscat, Oman Muscat University Full timeBachelor of Business Administration(Management)NationalityAny NationalityVacancy1 VacancyJob DescriptionJob Role: Help Desk Officer, Muscat UniversityJob Summary:Providefirst line support to Muscat University Staff, Faculties, and Students.Pro-actively monitors user satisfaction of the systems, and anticipates new requirementsbased on changing business needs...
-
Help Desk Coordinator
2 weeks ago
Muscat, Muscat, Oman beBee Careers Full timeJob DescriptionWe are looking for a Help Desk Coordinator who can provide exceptional technical support and expertise to our staff. As a key member of our IT team, you will be responsible for ensuring the smooth operation of our computer systems and networks.Your primary responsibilities will include:Providing technical assistance to staff members via phone,...
-
Technical Help Desk Expert
2 weeks ago
Muscat, Muscat, Oman beBee Careers Full timeWe are seeking an experienced Technical Help Desk Expert to join our team.Job SummaryThe successful candidate will be responsible for providing technical assistance to business users, troubleshooting hardware and software issues, and maintaining the health of workstations at various sites.Responsibilities:Provide technical support to business users via...
-
Help Desk Technician
2 days ago
Muscat, Muscat, Oman beBee Careers Full timeThe IT Help Desk role involves resolving technical issues and providing assistance to end-users. A strong understanding of IT systems, hardware, and software is required. Responsibilities:Maintenance and troubleshooting of end-user systems and programs.Support for ICT facilities during seminars and conferences.Management of incident logging and tracking...
-
Help Desk Engineer
1 week ago
Muscat, Muscat, Oman beBee Careers Full timeJob RequirementsTo be successful in this role, you will need:Qualifications:Diploma in IT or related fields.ITIL Foundation certification.Additional certifications like N+, A+, ICDL, CCNA are advantageous.Experience:Minimum of 3 years in IT support services.Skills:Experience with service desk systems.Strong troubleshooting and hardware maintenance...
-
Help Desk Officer
2 days ago
Muscat, Muscat, Oman beBee Careers Full timeJob Role: Technical Support SpecialistJob Summary:An ideal candidate will possess a strong understanding of IT service management and have the ability to provide first-line technical support to end-users. Proactive monitoring of user satisfaction and anticipating new requirements based on changing business needs and emerging technology trends are key aspects...