
Help Desk Technician
2 days ago
The IT Help Desk role involves resolving technical issues and providing assistance to end-users. A strong understanding of IT systems, hardware, and software is required.
Responsibilities:- Maintenance and troubleshooting of end-user systems and programs.
- Support for ICT facilities during seminars and conferences.
- Management of incident logging and tracking through the ticketing system.
- Hardware installation, configuration, and repair.
- Prompt response to support requests via phone or email.
- Application of security patches and adherence to best practices.
- Annual hardware maintenance and MFP device management.
- Incident escalation to IT management.
- Asset management and stakeholder engagement.
-
Help Desk Professional
1 day ago
Muscat, Muscat, Oman beBee Careers Full timeHelp Desk Support SpecialistWe are looking for a highly skilled and experienced Help Desk Officer to join our team. As a Help Desk Support Specialist, you will be responsible for providing top-notch technical support to staff, faculties, and students. You will work closely with the team to identify and resolve technical issues, implement new solutions, and...
-
Help Desk Officer
2 days ago
Muscat, Muscat, Oman beBee Careers Full timeJob Title: Help Desk ProfessionalAre you a problem-solver with excellent communication skills? Do you have experience in user support and helpdesk?We are seeking a skilled Help Desk Officer to join our team. As a Help Desk Officer, you will be responsible for providing first-line support to staff, faculties, and students. You will work proactively to monitor...
-
Help Desk
1 week ago
Muscat, Muscat, Oman Oman Investment Authority Full timeIT Help Desk SupportThe IT Help Desk role is essential to IT Services, serving as the first point of contact for most business technology needs. The ideal candidate should possess strong technical skills, professionalism, and initiative to resolve issues efficiently, escalating when necessary. Excellent business communication skills are crucial. This role...
-
Help Desk Coordinator
2 weeks ago
Muscat, Muscat, Oman beBee Careers Full timeJob DescriptionWe are looking for a Help Desk Coordinator who can provide exceptional technical support and expertise to our staff. As a key member of our IT team, you will be responsible for ensuring the smooth operation of our computer systems and networks.Your primary responsibilities will include:Providing technical assistance to staff members via phone,...
-
Technical Help Desk Expert
2 weeks ago
Muscat, Muscat, Oman beBee Careers Full timeWe are seeking an experienced Technical Help Desk Expert to join our team.Job SummaryThe successful candidate will be responsible for providing technical assistance to business users, troubleshooting hardware and software issues, and maintaining the health of workstations at various sites.Responsibilities:Provide technical support to business users via...
-
Help Desk Support Specialist
3 hours ago
Muscat, Muscat, Oman beBee Careers Full timeTechnical Support SpecialistWe are seeking a skilled and experienced Help Desk Officer to join our team as a Technical Support Specialist. In this role, you will provide high-quality technical support to staff, faculties, and students, and work collaboratively with the team to identify and resolve technical issues. You will also be responsible for...
-
Help Desk Officer
2 days ago
Muscat, Muscat, Oman beBee Careers Full timeTechnical Support Specialist Job DescriptionAbout the RoleThis is an exciting opportunity for a Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing first-line technical support to staff, faculty, and students.Key Responsibilities:Serve as the primary point of contact for customers seeking...
-
Help Desk Engineer
1 week ago
Muscat, Muscat, Oman beBee Careers Full timeJob RequirementsTo be successful in this role, you will need:Qualifications:Diploma in IT or related fields.ITIL Foundation certification.Additional certifications like N+, A+, ICDL, CCNA are advantageous.Experience:Minimum of 3 years in IT support services.Skills:Experience with service desk systems.Strong troubleshooting and hardware maintenance...
-
Help Desk Officer
5 days ago
Muscat, Muscat, Oman Muscat University Full timeBachelor of Business Administration(Management)NationalityAny NationalityVacancy1 VacancyJob DescriptionJob Role: Help Desk Officer, Muscat UniversityJob Summary:Providefirst line support to Muscat University Staff, Faculties, and Students.Pro-actively monitors user satisfaction of the systems, and anticipates new requirementsbased on changing business needs...
-
Help Desk Technician
2 days ago
Muscat, Muscat, Oman beBee Careers Full timeKey ResponsibilitiesProvide first-line technical support to users via phone, email, or in-personDiagnose and resolve technical issues with hardware and softwarePerform routine maintenance tasks, such as updating antivirus software and configuring user accountsMaintain accurate records of user requests and resolutions