Logistics Business Associate

1 day ago

Muscat, Muscat, Oman beBeeLogistics Full time
Job Description

The ideal candidate will provide strategic support to the sales team in achieving monthly targets and delivering exceptional customer service.

  • To act as the customer's primary point of contact for all operational and logistical needs, collaborating closely with commercial, supply chain, logistics, finance, and other functional teams.
  • To coordinate internally and externally with both prospective and existing clients, ensuring lead generation and client retention.
  • Responsible for developing and maintaining strong relationships with internal sales teams and external customers while working to meet or exceed revenue goals.

Responsibilities:

  • Anticipate customer needs and identify the best solutions or alternatives.
  • Support the sales cycle by preparing sales orders, generating quotations and pro forma invoices, and ensuring timely dispatch to stakeholders.
  • Monitor and review pricing discrepancies on LPOs compared to approved quotations.
  • Ensure seamless coordination with sales, supply chain, and credit departments for smooth order processing and execution.

Sales Support and Logistics Coordination

  • Provide administrative support for sales and marketing campaigns aimed at generating leads and enhancing visibility.
  • Efficiently handle customer queries via phone or email with a customer-first approach.
  • Host and accompany prospective clients during site visits, addressing inquiries and highlighting the company's value proposition.

Documentation and Record-Keeping

  • Maintain proper documentation and records for sales activities, approvals, and contracts.
  • Sustain long-term relationships with clients by offering continuous support, identifying new opportunities, and recommending service or profit improvements.

Inventory Management and Replenishment

  • Monitor and maintain accurate inventory levels, conducting regular stock audits to ensure product availability.
  • Collaborate with the sales team to forecast demand and coordinate stock replenishment with the Dubai team.

Delivery and Logistics

  • Gather information on customer delivery locations and align with OWG logistics team for dispatch planning.
  • Liaise with OWG to ensure timely delivery and escalate urgent requirements when necessary.

Reporting and Performance Analysis

  • Prepare weekly and monthly reports with recommendations and insights for sales and logistics performance improvements.
  • Proactively drive corrective actions based on feedback received during status meetings.
Qualifications
  • Bachelor's Degree in any discipline with 3–5 years of relevant experience in sales support and/or logistics coordination
  • Strong proficiency in SAP and Microsoft Office
  • Background in the manufacturing or coatings industry is preferred
  • UAE driving license is an advantage
  • Solid understanding of products, the competitive landscape, and market dynamics
  • Excellent interpersonal, communication, and customer relationship management skills
  • Well-organized, detail-oriented, and solution-focused mindset

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