
Hotel Services Director
5 hours ago
Serving Others
We are looking for a dedicated Front Office Supervisor to join our team at Crowne Plaza Hotels & Resorts in Oman, Muscat. As a key member of our front desk team, you will play a vital role in delivering exceptional guest experiences.
- About the Role:
- Supervise and lead the front desk team, providing guidance, training, and support.
- Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries.
- Evaluate and improve front desk processes to enhance efficiency and productivity.
- Maintain a welcoming and professional atmosphere for guests by ensuring a clean and organized front desk area.
- Collaborate with various departments to resolve guest issues and concerns.
Requirements:
- Previous experience in hotel front desk operations, preferably with supervisory or leadership roles.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Knowledge of hotel reservation systems and point-of-sale software.
- Ability to work in a dynamic environment and adapt to changing priorities.
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