Customer Engagement Manager

5 days ago


Muscat, Muscat, Oman beBee Careers Full time

Key Responsibilities:

This role involves managing the delivery of regulatory changes, analyzing customer behavior, and monitoring financial performance.

Main Activities:

  • Managing the delivery of regulatory changes so that they are delivered timely with seamless client experience and in a cost-effective manner.
  • Analyzing customer behavior and market trends to identify improvement opportunities for client engagement through tactical campaigns.
  • Monitoring financial performance and developing forecasts and budgets to mitigate headwinds.

Requirements:

  • At least 10+ years of experience in cards product/portfolio management.
  • Bachelor's degree or equivalent qualification; advanced degree or MBA preferred.
  • Fluent in English, other languages desirable.
  • Strong communication and relationship-building skills.


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