Spa Operations Director

5 days ago

Muscat, Muscat, Oman beBee Careers Full time
Spa Manager Position Overview

The role of a Spa Manager at our esteemed resort involves overseeing the daily operations of the spa, ensuring that facilities are maintained to high standards and guest administration is accurate. The successful candidate will be responsible for managing shifts efficiently and handling guest interactions with professionalism. This includes accommodating special requests, addressing concerns promptly, and ensuring guest satisfaction.

Key Responsibilities
  • Manage day-to-day spa operations, maintaining facilities to the highest standards.
  • Oversee safety measures and ensure guest confidentiality is maintained.
  • Act as primary contact for dignitaries, VIPs, and VVIPs, coordinating their spa experience and ensuring exceptional hospitality.
  • Handle guest interactions with professionalism, accommodating special requests and addressing concerns promptly.
  • Contribute strategies for enhancing spa, fitness, and membership offerings.

Requirements and Qualifications

To succeed in this role, you will require a minimum of 5 years of experience within the international luxury hospitality industry, with a solid background in spa and wellness operations. A proven track record of managing a top-tier spa or wellness resort is essential, demonstrating commercial focus and consistent delivery of operational targets. Strong leadership and people management capabilities are also crucial, along with an in-depth understanding of integrated wellness models and the ability to innovate and align wellness offerings with guest expectations.

Benefits Package

We offer a comprehensive benefits package, including an attractive tax-free salary, paid in Omani Rials (OMR), the local currency of Oman. In addition, we provide generous Food & Beverage discounts, reduced hotel rates across our global properties, an excellent leave and healthcare package, life insurance, performance-based incentives, and a range of other employee benefits. This makes the role highly appealing to top performers and to anyone seeking a rewarding career in the hospitality industry.

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