Front Office Lead

5 hours ago


Muscat, Muscat, Oman Ihgarmyhotels Full time

Giving Back

We are seeking an experienced Front Office Supervisor to join our team at Crowne Plaza Hotels & Resorts in Oman, Muscat. As a leader on our front desk team, you will be responsible for delivering outstanding guest experiences.

  • About the Job:
  • Lead and supervise the front desk team, providing guidance, training, and support.
  • Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries.
  • Maintain a safe and secure environment for guests by enforcing hotel policies and procedures.
  • Collaborate with various departments to resolve guest issues and concerns.

Key Responsibilities:

  • Provide excellent customer service to guests and colleagues alike.
  • Ensure accurate and efficient handling of guest inquiries, requests, and complaints.
  • Collaborate with housekeeping, maintenance, and other departments to address guest needs and concerns.
  • Conduct regular performance reviews for front desk team members.


  • Muscat, Muscat, Oman Ihgarmyhotels Full time

    Front Office SupervisorHotel Brand: Crowne Plaza Hotels & ResortsLocation: Oman, MuscatHotel: Muscat OCEC (MSCCP), Madinat Al Irfan, Airport Heights, 113Job number: 137842Share:We are seeking a detail-oriented and customer-focused Front Office Supervisor to join our team. As a Front Office Supervisor, you will play a pivotal role in ensuring a smooth and...


  • Muscat, Muscat, Oman Mandarin Oriental Full time

    Mandarin Oriental, a renowned luxury hotel group, is seeking an exceptional Front Office Agent to join our team at Mandarin Oriental, Muscat. As a key member of the front office, you will be responsible for providing world-class service to our guests while maintaining the highest standards of hospitality.The successful candidate will have excellent...


  • Muscat, Muscat, Oman Muscat Hospitality Academy Part time

    Muscat Hospitality Academy invites applications for a skilled Front Office Operations Trainer to join our team and deliver training programs in Hotel Professional Program by VET by EHL. About the RoleTeach and Train: Deliver high-quality training sessions to students, focusing on Front Office subjects.Industry Expertise: Utilize your extensive knowledge of...


  • Muscat, Muscat, Oman Muscat Hospitality Academy Part time

    About the JobWe are seeking a dedicated professional to join our dynamic team as an Instructor for the Hotel Professional Program. As an Instructor, you will be responsible for delivering training programs in Front Office subjects to students of various levels and backgrounds.ResponsibilitiesDeliver training programs in Front Office subjects.Implement the...


  • Muscat, Muscat, Oman Alila Hotels Full time

    Job SummaryThe Reservation Agent plays a critical role in ensuring the smooth operation of our hotel's front office. This includes managing reservations, handling guest inquiries, and providing top-notch service to our guests.ResponsibilitiesManage and coordinate reservations, including check-in and check-out procedures.Process and respond to guest...


  • Muscat, Muscat, Oman Ihgarmyhotels Full time

    A New Challenge AwaitsWe are looking for an ambitious Front Office Supervisor to join our team at Crowne Plaza Hotels & Resorts in Oman, Muscat. As a key member of our front desk team, you will be responsible for driving success through exceptional guest experiences.About the Role:Supervise and lead the front desk team, providing guidance, training, and...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    Key ResponsibilitiesGeneral: Understand and comply with all corporate and hotel policies, procedures, and standard operating practices.Departmental:Create memorable moments for guests through exceptional service and proactive support.Perform front office duties, including check-in, check-out, credit card handling, complaint resolution, and guest relation...


  • Muscat, Muscat, Oman Ihgarmyhotels Full time

    Serving OthersWe are looking for a dedicated Front Office Supervisor to join our team at Crowne Plaza Hotels & Resorts in Oman, Muscat. As a key member of our front desk team, you will play a vital role in delivering exceptional guest experiences.About the Role:Supervise and lead the front desk team, providing guidance, training, and support.Oversee daily...


  • Muscat, Muscat, Oman Muscat Hospitality Academy Part time

    At Muscat Hospitality Academy, we are seeking an experienced Hotel Administration Instructor to join our dynamic team and teach the Hotel Professional Program by VET by EHL. Key ResponsibilitiesDeliver Training Programs: Teach Front Office subjects to students of various levels and backgrounds.Implement Strategies: Implement the VET by EHL strategy in the...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    Job SummaryResponsible for: Supervising the Guest Relation Team, managing guest relations, and ensuring high levels of guest satisfaction.Main Responsibilities:Servicing Guests:Providing exceptional customer service, responding to guest inquiries, and resolving complaints promptly and professionally.Ensuring seamless communication between departments to...

  • Operations Manager

    5 hours ago


    Muscat, Muscat, Oman Ihgarmyhotels Full time

    Unlock Your PotentialWe are seeking an exceptional Front Office Supervisor to join our team at Crowne Plaza Hotels & Resorts in Oman, Muscat. As a key member of our front desk team, you will be responsible for ensuring a smooth and positive guest experience.Your Day-to-Day:Lead and supervise the front desk team, providing guidance, training, and...


  • Muscat, Muscat, Oman Muscat Hospitality Academy Part time

    Job DescriptionThe successful candidate will have a degree or diploma in Hospitality Management or related field, and at least 3 years of work experience as a Front Office Associate/Cashier in a hotel. Prior experience as a trainer in Front Office Operations is a plus.ResponsibilitiesDeliver training programs in Front Office subjects.Implement the VET by EHL...


  • Muscat, Muscat, Oman Muscat Hospitality Academy Part time

    We are seeking a dedicated Guest Service Delivery Specialist to join our team at Muscat Hospitality Academy and teach the Hotel Professional Program by VET by EHL. Main DutiesTrain Students: Provide comprehensive training on Front Office subjects, emphasizing effective communication and customer service.Skill Development: Focus on developing students'...


  • Muscat, Muscat, Oman Muscat Hospitality Academy Part time

    About YouWe are looking for a highly motivated and experienced professional to join our team as an Instructor. The ideal candidate should have a degree or diploma in Hospitality Management or related field, and at least 3 years of work experience as a Front Office Associate/Cashier in a hotel. Prior experience as a trainer in Front Office Operations is a...


  • Muscat, Muscat, Oman AJYAL HR Solutions & Services Full time

    Job Title: Chief Executive OfficerAJYAL HR Solutions & Services is seeking a highly skilled and experienced Chief Executive Officer to lead our business unit.The ideal candidate will have extensive experience in managing large-scale projects and teams in the Power/Energy sector.Main Responsibilities:Oversee Profit and Loss of Business UnitDrive Growth in...


  • Muscat, Muscat, Oman Mandarin Oriental Full time

    Job Summary:Mandarin Oriental Hotel Group is seeking a highly skilled and experienced Front Office Agent to join our team at Mandarin Oriental, Muscat. As a key member of the front office, you will be responsible for delivering exceptional customer service, managing room assignments, and resolving guest complaints.You Will Be Responsible For:Welcoming and...


  • Muscat, Muscat, Oman Mandarin Oriental Full time

    About UsMandarin Oriental Hotel Group is one of the world's most luxurious hotel brands, offering exceptional service and unforgettable experiences in prime destinations around the globe.We are currently seeking a skilled Front Office Agent to join our team at Mandarin Oriental, Muscat. As a vital member of the front office, you will be responsible for...


  • Muscat, Muscat, Oman Mandarin Oriental Full time

    We are looking for a motivated and enthusiastic Front Office Agent to join our team at Mandarin Oriental, Muscat. As a vital member of the front office, you will be responsible for delivering exceptional customer service, managing room assignments, and resolving guest complaints.Your Key Responsibilities Will Include:Welcoming and processing guest arrivals...


  • Muscat, Muscat, Oman John Wood Group PLC Full time

    Unlock the potential of people, technology, and innovation to deliver exceptional projects.At Wood, we are recruiting for a Senior Pipeline Engineer to join our Projects team. In this role, you will be responsible for:Leading a team of pipeline engineers and designers to develop project specifications and detailed designs.Managing pipeline engineering...


  • Muscat, Muscat, Oman Muscat Hospitality Academy Part time

    Muscat Hospitality Academy is looking for a professional Hospitality Educator to join our team and teach the Hotel Professional Program by VET by EHL. ResponsibilitiesLecturing: Deliver engaging lectures on Front Office subjects, utilizing case studies and real-world examples.Student Support: Provide guidance and support to students, helping them develop...