Front Desk Associate

1 day ago


Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full time
Job Description

We are seeking a highly motivated and experienced Front Desk Associate to join our team at Wyndham Hotels & Resorts EMEA.

Responsibilities:
  • Ensure prompt arrival at work, well-groomed and dressed in accordance with uniform standards.
  • Demonstrate pride in the workplace by showcasing a high level of commitment.
  • Treat all guests and colleagues with politeness and courtesy at all times.
  • Provide full cooperation to guests and assist in a prompt, caring, and helpful manner.
  • Anticipate guests' needs wherever possible and react accordingly to enhance guest satisfaction.
  • Promote a professional image to both internal and external customers.
  • Maintain a high degree of guest satisfaction by receiving zero complaints about your department.
  • Use guests' names whenever appropriate.
  • Stay informed about various room types, hotel facilities, hours of operation, restaurants, shops, and function rooms.
  • Be aware of hotel management, their office location, role, and availability.
Requirements:
  • At least 2 years of experience in a similar position in a similar hotel.
  • Fluent English language skills, written and spoken; Arabic is desired.
  • Good team player with a positive customer service mindset.
  • Familiarity with OPERA System.
  • Ability to work flexible shifts.
  • Capacity to stand for extended periods (9 hours).
  • Basic computer literacy.
  • Adaptability to perform other reasonable duties as directed by the Front Office Manager.
About Us

Wyndham Hotels & Resorts EMEA offers a unique opportunity to join a global hospitality leader.


  • Front Office Leader

    4 days ago


    Muscat, Muscat, Oman IHG Hotels & Resorts Full time

    Company OverviewCrowne Plaza is a leading hotel brand that values connection and community. With over 420 hotels worldwide, we strive to create memorable experiences for our guests. Our team of dedicated professionals shares a passion for delivering exceptional service and building lasting relationships.Job DescriptionWe are seeking a detail-oriented and...


  • Muscat, Muscat, Oman Ihgarmyhotels Full time

    Front Office SupervisorHotel Brand: Crowne Plaza Hotels & ResortsLocation: Oman, MuscatHotel: Muscat OCEC (MSCCP), Madinat Al Irfan, Airport Heights, 113Job number: 137842Share:We are seeking a detail-oriented and customer-focused Front Office Supervisor to join our team. As a Front Office Supervisor, you will play a pivotal role in ensuring a smooth and...


  • Muscat, Muscat, Oman Marriott International Full time

    About the RoleThe Front Office Manager will oversee all front office functions and staff, ensuring seamless operations and exceptional guest experiences. This role requires a leader who can effectively manage teams, drive business results, and foster a culture of excellence.


  • Muscat, Muscat, Oman Marriott International Full time

    About UsAt Marriott International, we're committed to delivering unforgettable experiences for our guests. Our hotels are known for their luxurious amenities, impeccable service, and unparalleled hospitality. We're seeking a talented Front Office Manager to join our team and help us continue to set the standard for luxury hospitality.Why Join Us?Opportunity...


  • Muscat, Muscat, Oman IHG Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled Front Office Supervisor to join our Crowne Plaza team. This is an excellent opportunity to develop your leadership skills and contribute to delivering exceptional guest experiences. As a key member of our front desk operations, you will be responsible for overseeing daily activities, managing staff, and ensuring...


  • Muscat, Muscat, Oman IHG Hotels & Resorts Full time

    Detailed Job DescriptionThis Front Office Supervisor position requires a unique blend of leadership, communication, and operational skills. As a key member of our front desk team, you will be responsible for overseeing daily activities, managing staff, and ensuring seamless interactions with our guests. Your strong organizational abilities and attention to...


  • Muscat, Muscat, Oman AABS-Al Amal Business Solutions, FZE Full time

    We are seeking a highly organized and detail-oriented Female Receptionist to join our team in Albania. As a Receptionist, you will be responsible for managing the front desk, answering phone calls, and performing various administrative tasks. You will also be expected to deliver exceptional customer service, ensuring a positive experience for all clients and...


  • Muscat, Muscat, Oman AABS-Al Amal Business Solutions, FZE Full time

    As a European Receptionist, you will be responsible for managing the front desk operations of our office in Albania. Your primary duties will include answering phone calls, greeting visitors, and performing various administrative tasks. In addition, you will be expected to deliver exceptional customer service, ensuring a pleasant experience for all clients...


  • Muscat, Muscat, Oman National Bank of Oman Full time

    Job Purpose:To act as part of a dealing team managing foreign exchange customer/inter-bank cover and money market operations and nostro actual and mirror account balances in the currencies desk allocated to him in terms of the dealing roster. To assist when needed, treasury Sales desk to interact with customers on their treasury/foreign exchange needs.Key...


  • Muscat, Muscat, Oman IHG Hotels & Resorts Full time

    Crowne Plaza is a global hotel brand that values connections and memorable experiences. As a Night Auditor, you will play a crucial role in creating these experiences by supporting our overnight operations and reconciling accounts from the day shift.Responsibilities:Check in guests, answer phones, and take reservationsHandle guest complaints, requests, and...