
Front Office Leader
4 days ago
Crowne Plaza is a leading hotel brand that values connection and community. With over 420 hotels worldwide, we strive to create memorable experiences for our guests. Our team of dedicated professionals shares a passion for delivering exceptional service and building lasting relationships.
Job Description
We are seeking a detail-oriented and customer-focused Front Office Supervisor to join our team. As a key member of our front desk operations, you will play a pivotal role in ensuring a smooth and positive guest experience. Your strong leadership skills and exceptional organizational abilities will be instrumental in achieving our high standards of service quality.
Key Responsibilities:
- Supervise and lead the front desk team, providing guidance, training, and support.
- Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries.
- Ensure a welcoming and professional atmosphere for guests by maintaining a neat and organized front desk area.
Requirements:
- Previous experience in hotel front desk operations, with supervisory or leadership roles.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
What We Offer
We give our people everything they need to succeed. From competitive salaries to impressive room discounts, we provide a comprehensive benefits package designed to support your well-being and career growth. Our inclusive work environment celebrates diversity and promotes a culture of trust, support, and acceptance.
About Us
IHG Hotels & Resorts is a global hospitality leader committed to creating unforgettable experiences for our guests. Our mission is to welcome everyone and foster inclusive teams where colleagues feel valued, supported, and empowered to make a difference.
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