Elevate Dining Experiences as a Restaurant Operations Manager

1 week ago

Muscat, Muscat, Oman beBeeHospitality Full time $60,000 - $80,000

Restaurant Operations Manager

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This role oversees the day-to-day functioning of a hotel's all-day dining restaurant, focusing on delivering exceptional guest experiences, efficient operations, and profitability.

The Restaurant Operations Manager leads the front-of-house team in maintaining high standards of service, manages budgets, and collaborates with the kitchen and hotel departments to provide consistent and high-quality dining experiences.

  • Schedules and supervises staff to ensure seamless operations during breakfast, lunch, dinner, and special events.
  • Ensures outstanding customer service and effectively addresses guest feedback.
  • Learns, motivates, and develops the service team to achieve high standards of hospitality and professionalism.
  • Determines and implements staffing schedules based on business forecasts and demands.
  • Closely works with the culinary team for effective food delivery and service coordination.
  • Maintains cleanliness, ambiance, and presentation of the restaurant in accordance with brand standards.
  • Manages inventory levels, orders supplies, and ensures proper stock rotation.
  • Enforces hotel and department policies, health & safety, and hygiene regulations (HACCP).
  • Analyzes sales reports and drives revenue through promotions, upselling, and guest engagement.
  • Assists in budget planning, cost control, and achieving financial targets.
  • Plans and executes restaurant events, promotions, or themed nights to attract guests.
  • Stays updated on current food & beverage trends, guest preferences, and competitor offerings.
Requirements
  • A degree in Hospitality Management, Hotel Administration, or a related field is required.
  • Minimum 3–5 years of experience in food & beverage service, with at least 1–2 years in a supervisory or managerial role.
  • Strong leadership, communication, and interpersonal skills are essential.
  • Excellent customer service orientation with attention to detail is necessary.
  • Familiarity with POS systems and restaurant management software is required.
  • Knowledge of food and beverage service standards, wine service, and HACCP regulations is necessary.
  • Ability to work flexible hours, including weekends, evenings, and holidays, is required.
What We Offer

We offer a competitive salary that rewards hard work, a wide range of benefits designed to help you live your best life, including a full uniform, room discounts, and excellent training opportunities.

We foster an inclusive culture where everyone feels welcome, valued, and empowered to bring their unique perspectives and talents. We promote equality and diversity, and we're committed to creating a workplace where everyone can thrive.

We prioritize our employees' well-being and offer resources to support their physical, mental, and emotional health. We believe that when our team members feel well, they perform at their best and deliver exceptional results.

Join Our Team

If you're passionate about delivering exceptional guest experiences, working collaboratively with teams, and continuously improving processes, we'd love to hear from you. Don't miss this opportunity to grow with us and make a lasting impact in the hospitality industry.

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