
Customer Service Agent
2 days ago
The Reservation Specialist role is a dynamic and challenging position that requires strong communication and problem-solving skills.
Responsibilities:- Process all reservation requests, changes, and cancellations
- Determine appropriate room type based on guest needs
- Verify availability of rooms and rates
- Explain hotel policies and procedures to callers
- Accommodate special requests and document them in the reservation system
This role involves working closely with other departments, including front desk, housekeeping, and food and beverage, to ensure seamless execution of guest reservations and stays.
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Guest Services Agent
4 days ago
Muscat, Muscat, Oman beBee Careers Full timeJob Overview:We are seeking a highly skilled and motivated Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Main Responsibilities:Ensuring a high level of customer satisfaction through prompt, courteous, and efficient...
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Guest Services Agent
1 week ago
Muscat, Muscat, Oman beBee Careers Full timeRole OverviewThis role is ideal for a motivated and customer-focused individual who is passionate about delivering exceptional service. As a Front Desk Agent, you will be responsible for providing personalized service to our guests and ensuring a positive experience.Main Accountabilities:Providing prompt and courteous service to all guests.Maintaining...
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Customer Service Ambassador
6 days ago
Muscat, Muscat, Oman beBee Careers Full timeJob SummaryWe are seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.ResponsibilitiesCheck-in/Check-out: Process guest arrivals and departures, handle check-in and check-out procedures, and manage...
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Customer Service Leader
18 hours ago
Muscat, Muscat, Oman beBee Careers Full timeJob DescriptionWe are seeking a skilled Customer Service Leader to join our team. As a key member of our organization, you will play a crucial role in driving customer satisfaction and loyalty.Key responsibilities include:Improving customer service experience through proactive issue resolution and effective communication.Taking ownership of customer issues...
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Customer Service Ambassador
4 days ago
Muscat, Muscat, Oman beBee Careers Full timeResponsibilities:The Front Desk Agent is responsible for ensuring a high level of customer satisfaction through prompt, courteous, and efficient service. This includes managing front desk operations, communicating effectively with guests and colleagues, and maintaining accurate records.Essential Duties:Managing front desk operations, including cash handling,...
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Frontline Customer Service Agent
3 days ago
Muscat, Muscat, Oman beBee Careers Full timeThis role offers an exciting opportunity to join a dynamic team and contribute to delivering exceptional customer experiences. As a Customer Support Associate, you will be responsible for providing timely and effective solutions to customer inquiries and issues.Main Responsibilities:Responding to customer inquiries and resolving issues in a timely...
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Customer Service Representative
2 weeks ago
Muscat, Muscat, Oman Gulf Agency Company Full timeSince our beginnings in 1956, the GAC Group has been in business to help our customers' businesses by providing the best in shipping, logistics and marine services around the world. And we have the reach, resources, expertise, and experience to deliver on that promise.GAC Oman was established in 1972 and is now one of the country's leading shipping and...
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Customer Service Specialist
6 days ago
Muscat, Muscat, Oman beBee Careers Full time**Job Description**We are looking for a motivated and detail-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for handling guest arrivals and departures, responding to guest inquiries, and maintaining the overall cleanliness and organization of the front desk area.**Responsibilities**Guest Check-In/Check-Out: Process...
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Reservation Support Agent
6 days ago
Muscat, Muscat, Oman beBee Careers Full timeAbout the Role:The Reservation Support Agent plays a vital role in handling client queries and resolving issues related to hotel reservations, excursions, and transfers. This position requires strong communication and problem-solving skills, as well as the ability to work under pressure and adapt to a dynamic environment.Key Responsibilities:Handle client...
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Customer Service Representative
4 days ago
Muscat, Muscat, Oman beBee Careers Full timeJob DescriptionThe main duty of a Call Centre - Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible for ensuring that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service.Main...