Government Financial Sector Management Leader

4 days ago


Muscat, Muscat, Oman Omantel Full time
Job Overview:

Omantel is seeking an experienced professional to lead our service delivery efforts in the Government and Financial sectors. As a key member of our team, you will be responsible for driving customer satisfaction and loyalty through strategic service management.

Responsibilities include developing and implementing service management strategies, collaborating with cross-functional teams, and monitoring customer satisfaction metrics. You will also identify opportunities for process improvements and automation to streamline service management activities.

To succeed in this role, you will need a Bachelor's degree in a relevant discipline and 6 years of experience in service management or a related field. Strong leadership skills are essential, including assertiveness and conflict resolution, fostering learning and development, inspiring and leading others, leading change and cultivating innovation, and visioning and alignment.

Benefits:

As a valued member of our team, you can expect a competitive compensation package, opportunities for career growth and development, and a collaborative work environment.

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