Assistant Manager Human Resources Shared Services

6 days ago

Muscat, Muscat, Oman beBee Careers Full time

Job Title: Assistant Manager HR Shared Services

This role is responsible for overseeing accommodation management, government relations, and employee relations within Oman. The ideal candidate will have a strong understanding of labor laws, immigration regulations, and employee engagement strategies.

Main Responsibilities:

  1. Accommodation Management:
    • Manage employee accommodation, ensuring compliance with local regulations and company policies.
    • Coordinate with landlords, leasing agencies, and facility management teams for lease agreements, renewals, and maintenance.
    • Develop and implement cost-effective and quality housing solutions for employees, managing budgets and vendor negotiations.
    • Address employee concerns related to accommodation and take corrective actions when necessary.
    • Conduct regular audits and inspections of company-provided accommodations to ensure safety and hygiene standards.
  2. Government Relations & Compliance:
    • Handle all matters related to labor laws, immigration, visas, work permits, and residency renewals for employees.
    • Ensure timely processing of employment visas, renewals, and cancellations in coordination with relevant government authorities.
    • Build and maintain strong relationships with government agencies to ensure compliance with local regulations.
    • Stay updated on Omani labor laws and ensure company policies remain compliant with legal requirements.
    • Support in resolving any legal issues related to employment, work permits, or residency concerns.
  3. Employee Relations & HR Support:
    • Act as the first point of contact for employee queries and grievances related to HR services.
    • Ensure timely resolution of employee disputes, complaints, and workplace concerns, maintaining a positive work environment.
    • Support HR investigations, disciplinary actions, and conflict resolution in collaboration with the HR Manager.
    • Drive HR engagement initiatives, ensuring employees feel supported and valued.
  4. HR Projects & Strategic Support:
    • Support the HR Manager in executing HR projects, process improvements, and automation initiatives.
    • Participate in HR analytics and reporting, tracking key metrics for accommodation, government relations, and employee engagement.
    • Assist in the implementation of new HR policies and procedures, ensuring smooth adoption by employees.
    • Collaborate with cross-functional teams on HR transformation projects aimed at improving efficiency and employee experience.
    • Manage relationships with external vendors and government entities for HR-related services.
    • Negotiate service contracts and ensure vendors meet service level agreements (SLAs).
    • Coordinate with internal stakeholders to align HR Shared Services functions with business needs.

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