Shared Services Assistant Manager

6 days ago

Muscat, Muscat, Oman beBee Careers Full time

Assistant Manager HR Shared Services Job Summary

We are seeking an experienced Assistant Manager to lead our HR Shared Services team in Oman. The successful candidate will be responsible for managing accommodation, government relations, and employee relations, ensuring seamless delivery of HR services.

Key Responsibilities:

  1. Accommodation Management:
    • Manage employee accommodation, ensuring compliance with local regulations and company policies.
    • Develop and implement cost-effective and quality housing solutions for employees, managing budgets and vendor negotiations.
    • Address employee concerns related to accommodation and take corrective actions when necessary.
    • Conduct regular audits and inspections of company-provided accommodations to ensure safety and hygiene standards.
  2. Government Relations & Compliance:
    • Handle all matters related to labor laws, immigration, visas, work permits, and residency renewals for employees.
    • Ensure timely processing of employment visas, renewals, and cancellations in coordination with relevant government authorities.
    • Build and maintain strong relationships with government agencies to ensure compliance with local regulations.
    • Stay updated on Omani labor laws and ensure company policies remain compliant with legal requirements.
    • Support in resolving any legal issues related to employment, work permits, or residency concerns.
  3. Employee Relations & HR Support:
    • Act as the first point of contact for employee queries and grievances related to HR services.
    • Ensure timely resolution of employee disputes, complaints, and workplace concerns, maintaining a positive work environment.
    • Support HR investigations, disciplinary actions, and conflict resolution in collaboration with the HR Manager.
    • Drive HR engagement initiatives, ensuring employees feel supported and valued.
  4. HR Projects & Strategic Support:
    • Support the HR Manager in executing HR projects, process improvements, and automation initiatives.
    • Participate in HR analytics and reporting, tracking key metrics for accommodation, government relations, and employee engagement.
    • Assist in the implementation of new HR policies and procedures, ensuring smooth adoption by employees.
    • Collaborate with cross-functional teams on HR transformation projects aimed at improving efficiency and employee experience.
    • Manage relationships with external vendors and government entities for HR-related services.
    • Negotiate service contracts and ensure vendors meet service level agreements (SLAs).
    • Coordinate with internal stakeholders to align HR Shared Services functions with business needs.

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