Resort Ambassador

6 days ago

Muscat, Muscat, Oman Mandarin Oriental Full time

Key Responsibilities

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Your primary responsibilities as a Front Office Agent will include:

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  • Providing personalized service to guests, ensuring their stay is comfortable and enjoyable">
  • Handling guest complaints tactfully and escalating them appropriately">
  • Coordinating teamwork with other departments to ensure seamless operations">
  • Developing and supporting trainees and interns at the Front Office">
  • Updating Guest360 and Fans of MO profile data">

You will also be expected to maintain a high standard of personal hygiene, behavior, and grooming standards.

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