Night Supervisor Leader

2 days ago


Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

Mandarin Oriental Hotel Group Limited is renowned for creating unique hotels that embody the essence of luxury and oriental charm.

The hotel group provides 21st-century hospitality with a strong sense of place, making it a leader in the industry.

Situated in a prime beachfront location, Mandarin Oriental, Muscat offers guests a luxurious urban resort experience with 156 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool.

Job Description

The Night Supervisor will be responsible for ensuring the smooth operation of the night shift, providing leadership and direction to the team while maintaining high standards of guest satisfaction.

The successful candidate will ensure that all guests experience a warm welcome, efficient service, and a memorable stay.

  • Main Responsibilities:
  • Ensure compliance with MOHG Code of Conduct and all rules, regulations, and other requirements.
  • Support all learning and development activities.
  • Act as a hotel ambassador at all times.
  • Perform duties of all functions within the Front Office as per the demands of operations.
  • Engage actively with guests and colleagues.
  • Control and analyse departmental costs to ensure performance is within budget.
  • Prioritise and document colleagues' career path and development needs.

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