Sales Representative

4 days ago


Muscat, Muscat, Oman OSOS LLC Full time
About the Job

At OSOS LLC, we are seeking a dynamic and results-driven Sales Specialist to join our team. This role requires expertise in selling technology solutions, strategic thinking, and a customer-centric approach.

Key Responsibilities:
  1. Sales and Business Development:
    • Identify and pursue new sales opportunities to meet and exceed revenue targets.
    • Build and maintain a robust sales pipeline through prospecting, networking, and customer engagement.
  2. Customer Relationship Management:
    • Develop and nurture long-term relationships with clients to ensure customer satisfaction and loyalty.
    • Act as a primary point of contact for customer inquiries, providing timely and effective solutions.
  3. Contract Renewal and Upsell Opportunities:
    • Proactively manage contract renewals, ensuring timely communication and negotiation to retain customers.
    • Identify opportunities to upsell and cross-sell during the renewal process to maximize customer value.
  4. Customer Succession Planning and Market Research:
    • Strategize and implement succession plans to ensure business continuity in client accounts.
    • Collaborate with internal teams to provide a smooth transition for customers, addressing potential challenges effectively.
    • Stay updated on industry trends, competitor activities, and market dynamics to identify opportunities and threats.
  5. Reporting and Documentation:
    • Maintain accurate records of customer interactions, sales activities, and contract renewals in CRM systems.
    • Prepare and present regular sales performance reports to management.
Qualifications:
  • Bachelors degree in business, marketing, or a related field.
  • 1+ years of experience in sales, account management, or a similar role.
  • Proven track record of meeting or exceeding sales targets.
  • Strong negotiation, communication, and interpersonal skills.
  • Proficiency in CRM software and MS Office Suite.
  • Ability to manage multiple tasks and work effectively in a fast-paced environment.
Preferred Skills:
  • Experience in renewal management and succession planning is highly desirable.
  • Familiarity with CRM-Salesforce or other CRM/ERP tools.
  • Strategic mindset with problem-solving capabilities.

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