Sales and Customer Engagement Specialist

5 days ago


Sohar, Al Batinah North, Oman iSTYLE Oman Full time
Position Overview
iSTYLE Oman is looking for a dedicated Retail Sales Executive to join our team. This role involves providing exceptional customer service, promoting products, and achieving sales targets while maintaining a professional image of the store.

Key Accountabilities
  1. Build and maintain strong relationships with customers, ensuring their needs are met and exceeded;
  2. Utilize product knowledge to drive sales, promote products, and provide excellent customer service;
  3. Contribute to maintaining a clean, organized, and visually appealing store environment;
  4. Stay informed about products, promotions, advertisements, and new releases to effectively communicate with customers;
  5. Apply visual merchandising principles to optimize product display and presentation;
  6. Assist with stock management, processing, and receiving merchandise;
  7. Demonstrate a proactive approach to security, reporting incidents and following protocols;
  8. Adhere to company policies and procedures, including those related to payments, exchanges, security, and loss prevention;
  9. Pursue ongoing training and development to enhance skills and knowledge;
  10. Manage customer feedback and concerns, escalating issues as necessary.

Requirements
A minimum of a High School Diploma or equivalent qualification is required.

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