Key Retail Operations Manager Position

2 days ago


Muscat, Muscat, Oman Al Khayyat Investments (AKI) Full time

We are seeking a skilled Store Manager to lead our store in Oman. As a key member of our retail team, you will be responsible for overseeing daily operations, ensuring seamless performance and high customer satisfaction.

Responsibilities:

  • Maintain excellent customer service and employee relations, fostering a positive work environment.
  • Accountable for all aspects of store operations, including sales achievement, staffing, expenditures, and safety.
  • Ensure compliance with legal requirements, maintaining the store's reputation and stability.
  • Maximize product placement and stock rotation, promoting good merchandising and minimizing markdowns.
  • Manage employees effectively, providing coaching, counseling, and evaluations as needed.
  • Identify current and future customer needs, establishing strong relationships with customers and other stakeholders.
  • Oversee cash register operations, bank deposits, sales receipts, and inventory, protecting assets from losses.
  • Develop and implement effective training programs, focusing on company policies, procedures, and equipment operation.
  • Ensure timely completion of accurate paperwork and reports, supporting management decision-making.
  • Conduct regular employee briefings to maintain open communication channels.

Requirements:

  • Prior retail experience in the fitness industry is essential.
  • Exceptional communication and interpersonal skills are required.
  • A high school diploma or equivalent qualification is necessary.


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