Assistant Manager – HR Operations

5 days ago

Muscat, Muscat, Oman beBee Careers Full time

Job Overview: The Assistant Manager - HR Shared Services plays a crucial role in ensuring seamless operations in key HR service areas, including accommodation management, government relations, and employee relations within Oman.

Responsibilities:

  1. Accommodation Management:
    • Oversee and manage employee accommodations, ensuring compliance with policies and local regulations.
    • Coordinate with landlords, leasing agencies, and facility management teams for lease agreements and maintenance.
    • Ensure quality and cost-effective housing solutions for employees, managing budgets and vendor negotiations.
    • Address employee concerns and take corrective actions when necessary.
    • Conduct regular audits and inspections to ensure safety and hygiene standards.
  2. Government Relations & Compliance:
    • Handle labor law, immigration, visa, and work permit matters for employees in Oman.
    • Ensure timely processing of employment visas and renewals with government authorities.
    • Build relationships with government agencies to ensure compliance with local regulations.
    • Stay updated on Omani labor laws and ensure company policies remain compliant.
    • Support resolving employment, work permit, or residency concerns.
  3. Employee Relations & HR Support:
    • Act as the first point of contact for employee inquiries and grievances.
    • Ensure timely resolution of employee disputes and complaints, maintaining a positive work environment.
    • Support HR investigations, disciplinary actions, and conflict resolution.
    • Drive HR engagement initiatives to ensure employees feel supported and valued.
  4. HR Projects & Strategic Support:
    • Support the HR Manager in executing HR projects, process improvements, and automation initiatives.
    • Participate in HR analytics and reporting, tracking key metrics for accommodation, government relations, and employee engagement.
    • Assist in implementing new HR policies and procedures.
    • Collaborate with cross-functional teams on HR transformation projects.
  5. Vendor & Stakeholder Management:
    • Manage relationships with external vendors, PROs, and government entities for HR services.
    • Negotiate service contracts and ensure vendors meet SLAs.
    • Coordinate with internal stakeholders to align HR Shared Services functions with business needs.

Requirements:

  • Bachelor's degree in business administration, Human Resources, or a related field
  • 4–5 years of experience in HR Administration, preferably within the Food & Beverage industry
  • Experience with Oracle HR systems is an advantage
  • Omani nationals only are eligible for this position

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