
Community Growth Specialist
5 days ago
IWG plc Overview
We've built a global network of workspaces to empower entrepreneurs, freelancers, and small businesses to thrive. As a Community Sales Manager, you'll be at the heart of this mission, driving growth, and delivering exceptional experiences for our members.
Job Description:
Key Responsibilities- Lead a team to deliver outstanding customer service and sales performance.
- Welcome new members, provide personalized support, and facilitate connections within the community.
- Oversee the move-in process for large companies, ensuring a smooth transition.
- Engage with potential customers, promoting the value proposition of Regus membership.
A Typical Day
As a Community Sales Manager, your day will be filled with:
- Meeting with new members to understand their business needs and create tailored experiences.
- Collaborating with your team to resolve customer queries, address concerns, and identify opportunities for growth.
- Developing and implementing strategies to drive sales and improve customer satisfaction.
- Fostering connections between members, encouraging collaborations, and facilitating referrals.
- Attending operations meetings with other Community Sales Managers to share knowledge and align on strategies.
About You
To excel in this role, you'll need:
- Strong leadership skills, with the ability to motivate and develop a high-performing team.
- Excellent communication and interpersonal skills, with a focus on building strong relationships with members, colleagues, and stakeholders.
- A proven track record of driving sales growth, improving customer satisfaction, and leading teams to achieve exceptional results.
- Proficiency in MS Office and basic IT packages.
What We Offer
As a valued member of our team, you'll enjoy:
- A competitive salary package.
- A dynamic and inspiring work environment.
- Ongoing training and development opportunities to enhance your skills and career prospects.
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