Community Growth Specialist

5 days ago


Muscat, Muscat, Oman IWG plc Full time

IWG plc Overview

We've built a global network of workspaces to empower entrepreneurs, freelancers, and small businesses to thrive. As a Community Sales Manager, you'll be at the heart of this mission, driving growth, and delivering exceptional experiences for our members.

Job Description:

Key Responsibilities
  • Lead a team to deliver outstanding customer service and sales performance.
  • Welcome new members, provide personalized support, and facilitate connections within the community.
  • Oversee the move-in process for large companies, ensuring a smooth transition.
  • Engage with potential customers, promoting the value proposition of Regus membership.

A Typical Day

As a Community Sales Manager, your day will be filled with:

  1. Meeting with new members to understand their business needs and create tailored experiences.
  2. Collaborating with your team to resolve customer queries, address concerns, and identify opportunities for growth.
  3. Developing and implementing strategies to drive sales and improve customer satisfaction.
  4. Fostering connections between members, encouraging collaborations, and facilitating referrals.
  5. Attending operations meetings with other Community Sales Managers to share knowledge and align on strategies.

About You

To excel in this role, you'll need:

  • Strong leadership skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills, with a focus on building strong relationships with members, colleagues, and stakeholders.
  • A proven track record of driving sales growth, improving customer satisfaction, and leading teams to achieve exceptional results.
  • Proficiency in MS Office and basic IT packages.

What We Offer

As a valued member of our team, you'll enjoy:

  • A competitive salary package.
  • A dynamic and inspiring work environment.
  • Ongoing training and development opportunities to enhance your skills and career prospects.


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