Accommodation Booking Specialist

2 days ago


Salalah, Dhofar, Oman beBee Careers Full time
Responsibilities Overview

The successful Accommodation Booking Specialist will be responsible for managing all aspects of hotel reservations, from initial booking to check-out.

Key Tasks
  1. Reservations Management: Coordinate reservations for rooms, dining, and other hotel services, ensuring seamless guest experiences.
  2. Guest Communication: Provide accurate and timely information to guests regarding their reservations and hotel services.
  3. Problem Resolution: Address any issues that may arise during the guest stay, maintaining high levels of customer satisfaction.
  4. Sales and Marketing: Identify opportunities to upsell additional amenities or room categories to increase revenue.
  5. Administrative Duties: Maintain accurate records of reservations, cancellations, and changes using the hotel's reservation system.
Requirements
  • Minimum 3-5 years' hotel experience.
  • Excellent Communication Skills: Ability to communicate effectively with guests and internal stakeholders.
  • Teamwork: Willingness to work collaboratively with other departments to achieve common goals.
  • Desirable Skills: Knowledge of hotel management software and Arabic language is an asset.


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