System Administrator

1 day ago


Muscat, Muscat, Oman beBeeMonitor Full time

This job opening is for a highly skilled Monitoring and Incident Resolution professional.

Job Description

We are looking for an experienced system administrator to join our team in Muscat, Oman. The selected candidate will be responsible for managing the 24/7 command center, ensuring all IT services are operational, and monitoring critical systems.

The ideal candidate should have experience with performance monitoring tools like Dynatrace, Riverbed NPM, SolarWinds, Grafana, and strong knowledge of observability and IT best practices.

Required Skills and Qualifications
  • Bachelor's degree in IT or a related field.
  • At least 3 years' experience as an Incident or Problem Manager.
  • Experience with monitoring tools like Dynatrace, Riverbed NPM, SolarWinds, Grafana.
  • Strong knowledge of performance monitoring, observability, and IT best practices.
Benefits

The selected candidate will work on shifts to perform command center duties, including incident reporting, analysis, and post-incident reviews. Additionally, they will collaborate with internal teams and vendors for swift incident resolution.

Key Responsibilities
  • Ensuring all monitoring tools are operational 24x7.
  • Monitoring critical systems, following up on service requests, and managing escalations.
  • Performing incident reporting, analysis, and post-incident reviews.
Additional Requirements

The ideal candidate should have excellent communication and presentation skills, with experience in banking being advantageous.



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