IT Incident Resolution Expert

About the Role:The ideal candidate will work on shifts to perform 24x7 command center duties, ensuring all monitoring tools are operational.Key Responsibilities:Monitor critical systems, follow up on service requests, and manage escalations.Coordinate system inspections, emergency repairs, and management to achieve high uptime.Perform incident reporting,...

The ideal candidate will possess a strong background in IT, with experience as an Incident or Problem Manager in an Application Operations environment.ResponsibilitiesMonitoring of all critical systems operation 24x7.Following up service requests initiated from monitoring tools.Emergency escalation and reporting management.The incumbent will contribute to...

We have an urgent requirement for Monitoring & Incidents Analyst for our banking client in Muscat, OmanCandidate is required to work on shift to perform 24x7 command center duties ---MustExperience as an Incident or Problem Manager in an IT Application Operations environment. ---MustExperience in performance monitoring and observability tools like Dynatrace,...

Job Title: Monitoring & Incidents Analyst - Command CenterWe have an urgent requirement for a Monitoring & Incidents Analyst to operate within the bank's 24/7 command center in Oman. The role requires experience with performance and observability tools and involves monitoring all IT assets of the bank using various tools.Key Responsibilities:Operate and...

This range is provided by TAT IT Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeWe have an urgent requirement for Monitoring & Incidents Analyst for our banking client in Muscat, Oman. The candidate is required to work on shifts to perform 24x7 command center duties.Must-have...

Job Title: Incident Management SpecialistWe require a skilled Incident Management Specialist to join our team in Oman. The successful candidate will be responsible for monitoring all IT assets of the bank using various tools, ensuring 100% uptime.Key Responsibilities:Operate and monitor critical systems and IT assets using performance and observability tools...

Senior Claim Management LeadA leadership position overseeing the Claims Management Team in assessing and resolving claims.About the RoleThis senior role involves leading a team to provide a robust approach to claim assessment and resolution. Key responsibilities include:Providing early support on claims management, including prevention and forensic analysis...

Billing Operations SpecialistTo excel in this role, you will be responsible for enhancing customer satisfaction and operational efficiency by managing and resolving technical issues in pre-billing and post-billing processes.Key Responsibilities:Oversee the accuracy and efficiency of pre-billing and post-billing processes.Investigate and resolve technical...

Senior Cybersecurity SpecialistWe are seeking a seasoned cybersecurity expert to lead the implementation of our security operations framework.The successful candidate will have 7+ years of experience in cybersecurity, preferably in a mobile telecom operator or MVNO, with expertise in vulnerability management, incident response, and security policy...

Job Title: Cybersecurity Assurance SpecialistDescription:Key ResponsibilitiesSecurity Assessments: Conduct periodic and on-demand security assessments of IT infrastructures, systems, applications, and websites to identify vulnerabilities and provide recommendations for improvement.Red Team Activities: Engage in Red Team activities to test systems and...