Technical Support Professional

1 day ago

Muscat, Muscat, Oman beBee Careers Full time

Job Overview

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As a Technical Support Professional, you will be responsible for installing, operating, maintaining, and troubleshooting audio-visual systems for events, meetings, and corporate installations. You will work closely with the events team to ensure seamless execution of events and provide technical support to users during meetings or events.

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Key Responsibilities

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  • Setup and Installation:

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    • Install and configure audio-visual equipment, including projectors, sound systems, microphones, video conferencing systems, and LED displays.

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    • Set up equipment for live events, conferences, and meetings.

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  • Operation and Support:

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    • Operate AV equipment during events to ensure seamless execution.

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    • Provide technical support to users during meetings or events.

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  • Maintenance and Troubleshooting:

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    • Conduct routine maintenance and inspections of AV systems to ensure they are in working order.

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    • Diagnose and repair technical issues with AV equipment.

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  • System Integration:

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    • Assist with integrating AV systems with existing IT infrastructure.

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    • Ensure compatibility of systems and perform upgrades as needed.

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  • Documentation and Reporting:

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    • Maintain detailed records of installations, repairs, and system configurations.

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    • Prepare incident reports for major technical issues.

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Requirements

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  • Education: Diploma or certification in Electronics, Electrical Engineering, or related field.

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  • Experience: Minimum of 3-5 years of experience as an AV Technician, preferably in a corporate or event setting.

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  • Technical Skills:

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    • Proficiency in operating AV systems, including mixers, amplifiers, and video conferencing tools (e.g., Zoom, MS Teams, Cisco WebEx).

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    • Strong understanding of signal flow, cabling, and wiring.

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    • Knowledge of audio calibration, video resolution, and troubleshooting techniques.

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  • Soft Skills:

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    • Strong problem-solving and multitasking abilities.

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    • Excellent communication and customer service skills.

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    • Ability to work under pressure in a fast-paced environment.

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What We Offer

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  • Competitive salary

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  • Accommodation and transportation provided

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  • Health insurance

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  • Annual leave and airfare as per company policy

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