Spa Services Coordinator

2 days ago

Muscat, Muscat, Oman beBeeTherapist Full time 5,500 - 8,500
Spa Therapist Job Description

The Spa Therapist is responsible for providing a high-quality spa experience to guests. This involves delivering a range of treatments, including massages, body treatments and facials, in a professional, courteous and personalized manner.

Treatment Delivery:
  • Perform spa treatments as per established protocols and guest needs.
  • Customize services based on individual guest preferences, health conditions and expectations.
  • Ensure a calm and therapeutic atmosphere in treatment rooms at all times.

Guest Experience & Communication:
  • Welcome guests with warmth and professionalism.
  • Conduct pre-treatment consultations to understand guest preferences and medical history.
  • Recommend suitable treatments, home care products and wellness advice based on guest needs.
  • Follow up with guests after treatments to ensure satisfaction and build loyalty.

Spa Cleanliness & Setup:
  • Prepare treatment rooms with the necessary products, linens and equipment.
  • Maintain high standards of hygiene and cleanliness in all spa areas.
  • Sanitize tools and equipment according to spa health and safety standards.

Product Knowledge & Promotion:
  • Stay updated on all spa services, products and ongoing promotions.
  • Upsell treatments and retail products to enhance the guest experience and drive revenue.
  • Participate in product and treatment training sessions as required.

Coordination & Reporting:
  • Communicate effectively with the spa receptionist and other team members for seamless operations.
  • Report guest feedback, maintenance issues or supply needs to the Spa Manager.
  • Assist in inventory control by tracking product usage and informing of low stock levels.

Standards & Policies:
  • Adhere to company grooming, behavior and confidentiality standards.
  • Follow all health, safety and wellness regulations within the spa.
  • Maintain a professional demeanor and appearance at all times.

This role requires strong communication skills, attention to detail and the ability to work in a fast-paced environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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