Customer Experience Manager

2 days ago


Muscat, Muscat, Oman beBeeLeadership Full time 90,000 - 120,000
Call Center Leadership Opportunity

We are seeking an experienced Call Center Supervisor to oversee day-to-day operations and ensure customer satisfaction.

  • Lead a high-performing team to deliver exceptional customer experiences and achieve productivity goals.

Responsibilities include:

  1. Developing and implementing strategies to improve customer loyalty and retention.
  2. Maintaining open communication with cross-functional teams to drive business results.

Requirements for this role include:

  • Proven leadership skills to motivate and direct teams towards performance excellence.
  • Excellent communication and interpersonal skills to build strong relationships with customers and internal stakeholders.
  • Strong analytical skills to interpret data and make informed decisions.

This is a mid-senior level, full-time position within the telecommunications industry.



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