Leadership Role in Hotel Reservations

Job Requirements: The Team Leader - Reservation will be responsible for leading a team of reservation professionals to deliver exceptional customer service.This role involves developing and implementing training programs, coaching and mentoring staff, and ensuring that all operational areas are running smoothly.The Team Leader will also be responsible for...

The Customer Service Agent role at our hotel involves providing exceptional service to guests through various touchpoints, including phone, email, and in-person interactions.Key Responsibilities:Process all customer inquiries and resolve issues in a timely and professional mannerProvide information about hotel services and amenitiesAssist with reservation...

Position level: Department HeadReport to: Revenue ManagerRequirementsA degree or certification in Hospitality, or Diploma in the relevant field from a recognized institute.2+ years of demonstrated experience in a similar roleStrong leadership, communication, and organizational skillsKnowledge of hotel/resorts and SPLs policies regarding reservations,...

Job Overview: The Team Leader - Reservation will play a critical role in ensuring the smooth operation of the hotel's reservation department.This role involves overseeing day-to-day activities, developing and implementing strategies to improve performance, and ensuring that all operational areas are running efficiently.The Team Leader will also be...

About the Role:The Reservation Support Agent plays a vital role in handling client queries and resolving issues related to hotel reservations, excursions, and transfers. This position requires strong communication and problem-solving skills, as well as the ability to work under pressure and adapt to a dynamic environment.Key Responsibilities:Handle client...

Job Summary: We are seeking a skilled Team Leader to oversee day-to-day activities in the hotel reservation department. The ideal candidate will have experience in leading teams and managing operations.About the Job:The Team Leader - Reservation will be responsible for motivating and guiding the team to achieve goals, developing and implementing timelines,...

We are seeking a detail-oriented and customer-focused Front Office Supervisor to contribute to delivering exceptional guest experiences.About the Role:This leadership role is responsible for overseeing daily front desk operations, including check-ins, check-outs, and guest inquiries. The successful candidate will be able to maintain a welcoming and...

POSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...

Job OverviewThis is a unique opportunity to join our team as a Hotel Accounting Professional. You will be responsible for ensuring the accuracy and integrity of our financial data, including performing daily room revenue audits and reconciling all credit card collections.Key ResponsibilitiesVerify the room rate with agreements or reservations, check...

We are seeking a Commercial Leadership Role for our Civil Building & Construction unit, driving its financial performance, growth, and sustainability. The ideal candidate will have strong commercial acumen, business development skills, and a commitment to delivering results.About the RoleLead the unit's operations, overseeing all aspects of financial...