Hotel Reservation Management Position

Job Description: The Team Leader - Reservation will be responsible for leading a team of reservation professionals to provide exceptional service to guests.This role involves overseeing day-to-day activities, developing and implementing policies and procedures, and ensuring that all operational areas are running smoothly.The Team Leader will also be...

Position level: Department HeadReport to: Revenue ManagerRequirementsA degree or certification in Hospitality, or Diploma in the relevant field from a recognized institute.2+ years of demonstrated experience in a similar roleStrong leadership, communication, and organizational skillsKnowledge of hotel/resorts and SPLs policies regarding reservations,...

The Customer Service Agent role at our hotel involves providing exceptional service to guests through various touchpoints, including phone, email, and in-person interactions.Key Responsibilities:Process all customer inquiries and resolve issues in a timely and professional mannerProvide information about hotel services and amenitiesAssist with reservation...

About the Role:The Reservation Support Agent plays a vital role in handling client queries and resolving issues related to hotel reservations, excursions, and transfers. This position requires strong communication and problem-solving skills, as well as the ability to work under pressure and adapt to a dynamic environment.Key Responsibilities:Handle client...

Job Overview: The Team Leader - Reservation will play a critical role in ensuring the smooth operation of the hotel's reservation department.This role involves overseeing day-to-day activities, developing and implementing strategies to improve performance, and ensuring that all operational areas are running efficiently.The Team Leader will also be...

Job Summary: We are seeking a skilled Team Leader to oversee day-to-day activities in the hotel reservation department. The ideal candidate will have experience in leading teams and managing operations.About the Job:The Team Leader - Reservation will be responsible for motivating and guiding the team to achieve goals, developing and implementing timelines,...

Hotel ManagerMandarin Oriental Muscat is looking for a Hotel Manager to join our Executive team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner...

POSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...

We are seeking a detail-oriented and customer-focused Front Office Supervisor to contribute to delivering exceptional guest experiences.About the Role:This leadership role is responsible for overseeing daily front desk operations, including check-ins, check-outs, and guest inquiries. The successful candidate will be able to maintain a welcoming and...

The Hotel Reservation Coordinator plays a critical role in ensuring smooth operation of the front desk and reservation systems.Responsibilities:Coordinate with front desk staff to manage room inventory and ensure accurate forecastingProcess all reservation requests, changes, and cancellations in a timely and efficient mannerCommunicate with guests to confirm...