Front Office Team Lead

23 hours ago


Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full time
Job Description:

We are seeking an experienced Front Office Supervisor to join our team at Wyndham Hotels & Resorts EMEA. As a Front Office Supervisor, you will be responsible for providing exceptional customer service to our guests and ensuring that their stay with us is memorable and enjoyable.

In this role, you will be the first point of contact for our guests and will be responsible for managing the front desk operations, including checking-in and checking-out guests, handling room reservations, and responding to guest inquiries. You will also be responsible for monitoring the front office log and trace file daily and ensuring that all VIPs and special guest requests are handled in a timely and professional manner.

To be successful in this role, you will need to have a minimum of two years' experience in a similar role in a branded hotel, a diploma in hospitality management, and excellent computer literacy skills. You will also need to be able to work effectively in a fast-paced environment and have excellent communication and interpersonal skills.

We offer a competitive salary package and opportunities for career advancement within our company. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.
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