
Luxury Service Ambassador
1 day ago
Role Overview
The Luxury Service Ambassador plays a vital role in creating an exceptional experience for guests at Marriott hotels. This position requires delivering high-quality services that cater to the needs of our discerning clientele.
Duties and Responsibilities
The primary responsibility of the Luxury Service Ambassador is to promote and sell spa services, while also ensuring that guests have a memorable experience. This involves scheduling reservations, confirming appointments, providing information about available services, checking in guests, and processing payments in a seamless and efficient manner.
To succeed in this role, one must possess excellent communication skills, be able to multitask, and maintain a professional demeanor at all times. The ability to work effectively in a fast-paced environment, manage multiple tasks simultaneously, and provide top-notch customer service are essential qualities for this position.
Requirements
- High school diploma or equivalent required; related work experience not necessary.
- No supervisory experience is required.
- No special licenses or certifications are necessary.
Working Conditions
This role requires standing, sitting, and walking for extended periods, as well as moving around on uneven or slippery surfaces. The Luxury Service Ambassador will also need to manage reservation software, which involves reading and verifying information accurately.
About Us
At Marriott International, we are committed to fostering a diverse and inclusive work environment where everyone feels valued and respected. We believe in hiring talented individuals from diverse backgrounds and providing them with opportunities to grow and develop their skills.
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