Store Operations Director

3 days ago

Muscat, Muscat, Oman beBeeRetail Full time 38,800 - 50,800

Key Roles and Responsibilities:

As a Store Manager, you will be responsible for overseeing the daily operations of our store, ensuring efficiency and profitability. This includes staff management, facilitating customer service, and meeting sales and financial targets.

The ideal candidate will have strong leadership and management skills, as well as excellent communication and interpersonal skills. You will also need to be able to develop and implement effective strategies to drive sales growth and improve profitability.

Key Responsibilities:

  • Develop and implement store strategies to drive sales growth and improve profitability.
  • Manage and oversee shop operations, ensuring efficient functioning of the shop, managing the sales floor and providing maximum profitability.
  • Meet sales goals by motivating, mentoring, training, and providing feedback to store staff.
  • Enforce exceptional customer service, setting criteria for the staff, establishing security and safety measures, and ensuring health and safety compliance.
  • Manage loss prevention through security requirements and monitoring strategies and checking paperwork and inventory levels.
  • Complete store administration and ensure compliance with policies and procedures.
  • Report on buying trends, customer needs, profit, etc.
  • Deal with all issues that arise from staff or customers.
  • Oversee the organization and safekeeping of vital employee documents, including contracts, Certificates of Compliance (COC), and store licenses, ensuring they are securely stored.
  • Guarantee that all employees receive essential notifications and onboarding support from the relevant authorities through efficient coordination.

Qualifications:

  • A minimum of 5 years of related working experience in retail shop management.
  • Strong oral, written, and inter-personal communications skills, adept at dealing with and engaging people at all levels.
  • Strong leadership and management skills
  • Strong quantitative and analytical skills

Our company is committed to creating a positive work environment where employees can grow and thrive. We offer competitive salaries, benefits, and opportunities for professional development.

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