Freight Forwarding Manager

2 days ago


Muscat, Muscat, Oman deugro (USA), Inc. Full time

About Us

Established in 1924, deugro has evolved into a leading global specialist in project freight forwarding. With a presence in over 40 countries, we offer a wide range of services, including air, sea, surface transport, industrial projects, oil & gas, and more.

Job Description:

  • As an Assistant Sales Manager, you will be responsible for managing the sales cycle from initial contact to post-closing, ensuring all customer requirements are met.
  • You will contribute to the development and implementation of a Sales Plan, working closely with other internal departments and stakeholders to achieve positive results.
  • Deliver agreed revenue and share objectives on a monthly, quarterly, and annual basis, providing weekly and monthly reports to the Branch Manager–Oman.
  • Review and track progress (self and team) against revenue and targets, analysing sales/revenue reports and recommending changes to existing plans and operating budgets.
  • Develop teamwork, demonstrating shared goals and values, and represent deugro internally and externally.
  • Monitor receivables (days outstanding) for own controlled business and regularly take measures to meet set targets (KPIs), adhering to all company policies in areas of compliance, QHSES, code of Business Conduct, employee handbook, etc.
  • Develop SOPs/processes to achieve operational alignment with client expectations and customer satisfaction, maintaining the CRM (Customer Relationship Management) Sales Database and updating with the quote activities.
  • Ensure availability and participation in all clients operational meetings as and when required, supporting sales, business development, and branch management meetings upon request.
  • Develop proposals/quotation/tender documents, ensuring client feedbacks and recording success and unsuccess reasons, which are fed back to the sales network for gathering information on client pricing strategies and competitors.
  • Negotiate and close new business deals and maintain extensive knowledge of current market conditions, providing summary sales reports, travel/meeting reports, figures, etc as requested.
  • Support marketing activities, including trade shows, client presentations, conferences, etc, ensuring all company policy, routines, and standards are followed.
  • Close coordination with pricing, chartering, dteq, and FCL procurement, attending and supervising vessel loading, cargo inspection, and route survey.
  • Follow any lawful directions given by the management.


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