Restaurant Operations Manager

14 hours ago


Muscat, Muscat, Oman beBee Careers Full time

We are seeking a highly skilled Restaurant Operations Manager to oversee daily restaurant operations, manage and supervise the team, and contribute to achieving exceptional service and guest satisfaction.

Key Responsibilities:
  • Supervise Food Preparation and Presentation: Ensure high-quality meals are produced by supervising the food preparation and presentation process, checking the quantity and quality of displayed items, and taking necessary actions.
  • Manage Restaurant Operations: Oversee opening and closing procedures, conduct maintenance checks, manage shifts, and coordinate with the purchasing department to ensure seamless restaurant operations.
  • Monitor Team Performance: Supervise the team's performance, ensure work is completed to standards of productivity, quality, and timeliness, and reward the team accordingly.
  • Provide Excellent Customer Service: Execute various customer service activities, including handling complaints, addressing complex queries, and investigating and resolving customer problems.

Qualifications:

  • Bachelor's degree in Food and Beverage or Hospitality Management or a related field.
  • Four to six years of experience in F&B Operations or a similar role.
  • One year of experience in a managerial role.
  • Fluency in English and Arabic.


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