
Restaurant Operations Manager
14 hours ago
We are seeking a highly skilled Restaurant Operations Manager to oversee daily restaurant operations, manage and supervise the team, and contribute to achieving exceptional service and guest satisfaction.
Key Responsibilities:- Supervise Food Preparation and Presentation: Ensure high-quality meals are produced by supervising the food preparation and presentation process, checking the quantity and quality of displayed items, and taking necessary actions.
- Manage Restaurant Operations: Oversee opening and closing procedures, conduct maintenance checks, manage shifts, and coordinate with the purchasing department to ensure seamless restaurant operations.
- Monitor Team Performance: Supervise the team's performance, ensure work is completed to standards of productivity, quality, and timeliness, and reward the team accordingly.
- Provide Excellent Customer Service: Execute various customer service activities, including handling complaints, addressing complex queries, and investigating and resolving customer problems.
Qualifications:
- Bachelor's degree in Food and Beverage or Hospitality Management or a related field.
- Four to six years of experience in F&B Operations or a similar role.
- One year of experience in a managerial role.
- Fluency in English and Arabic.
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