Customer Delivery Engineering Lead

4 days ago


Muscat, Muscat, Oman InfyStrat Technologies Full time
About the Role

As a Technical Customer Service professional, you will play a critical role in driving customer success and delivering exceptional service experiences. You will work closely with customers, senior leadership, and internal stakeholders to understand their needs and develop tailored solutions.

Your key responsibilities will include contributing effectively to customer problem resolution, innovation, and engineering efforts. You will also actively mentor and develop others, lead the creation and sharing of intellectual property, and interact effectively with engineering teams to solve complex problems.

To succeed in this role, you will need to have excellent communication and collaboration skills, as well as a deep understanding of technical concepts and industry practices. We are looking for a results-driven professional who can deliver high-quality outcomes and continuously learn and strengthen their technical skills.



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