
Service Delivery Expert
2 days ago
Zahrawi Group, a leading company in the GCC Healthcare Industry, operates in UAE, KSA, Qatar, Bahrain, and Oman markets. We provide high-quality products and services to Hospitals, Clinics, Laboratories, and Analytical Industries.
About the RoleThe incumbent will be accountable for delivering exceptional customer service and technical support by providing top-notch end-user service performance from installation and in any critical 24x7 environment.
Key Responsibilities- Implement all applicable Zahrawi policies and procedures.
- Regular and timely plan preventive maintenance to meet Health Authority/Quality Control policies and regulations.
- Ensure that all preventive maintenance is done for all machines.
- Installation of all the products trained on.
- Arrange pre-installation requirements for free commitment or local supply of Instrument ordered.
- Ensure that the machines are installed properly to avoid any issues with the customer.
- Regular and timely corrective actions for breakdown calls.
- Arrange deliveries of spare parts received in stimulating time.
- Attend the training when scheduled / required.
- Timely filling of the weekly report.
- Support service coordinator in the preparation of the Health Authority/Quality Control documents for new installations.
- Update the database of instruments with the service coordinator.
- Coordinate with Sales team regarding the technical information and pre-installation site visit.
- Share any appropriate sales lead/info with Sales team.
- Weekly Reporting to Line Manager.
- Education: Diploma in Biomedical Engineering (or equivalent).
- Experience: Minimum 2+ years experience in the biomedical field.
- Job-Specific Skills: Excellent communication skills & Good English - Time management skills - Problem-solving skills - Proficiency in Ms. Office – Ability to work under pressure - Customer-centric personality.
- Additional Details: The candidate will be based in Oman and must have a valid driving license.
-
Service Delivery Expert
6 days ago
Muscat, Muscat, Oman Hyatt Hotels Corporation Full timeAbout Our TeamWe are a dynamic and growing organization, committed to delivering exceptional guest experiences at Hyatt Hotels Corporation.Our team of experts works collaboratively to ensure seamless operations, and we are seeking a skilled Service Delivery Expert to join our ranks.In this role, you will be responsible for providing excellent and consistent...
-
Technical Service Delivery Expert
4 days ago
Muscat, Muscat, Oman InfyStrat Technologies Full timeJob DescriptionWe are seeking an experienced Technical Customer Service professional to join our team at InfyStrat Technologies. This role involves leading customer delivery engagements, providing escalation support for large scale solutions, and collaborating with internal stakeholders to showcase the value of Cisco services and solutions.The ideal...
-
Agile Product Delivery Expert
5 days ago
Muscat, Muscat, Oman TeamPlus Staffing Solution Pvt Ltd Full timeTeamPlus Staffing Solution Pvt Ltd is looking for an experienced Agile Product Delivery Expert to lead our Agile product-based delivery initiatives.As an Agile Product Delivery Expert, you will be responsible for driving Agile transformation in large IT organizations and having a deep understanding of Agile frameworks such as Scrum, Kanban, SAFe, or LeSS.You...
-
Yokogawa Service Expert
6 days ago
Muscat, Muscat, Oman Yokogawa Electric Corporation Full timeService Expert Job OpportunityWe are seeking an experienced Yokogawa Service Expert to join our team at Yokogawa Electric Corporation. As a key member of our service team, you will be responsible for delivering high-quality services to our customers.The ideal candidate will have a strong background in process control systems, instrumentation, and electrical...
-
IT Service Delivery Professional
2 days ago
Muscat, Muscat, Oman Bank Nizwa Full timeAbout YouWe are seeking an experienced IT Service Delivery Professional to join our IT team at Bank Nizwa. The successful candidate will be responsible for delivering high-quality IT services to bank users and ensuring the smooth operation of our banking systems.The ideal candidate will have a strong understanding of IT service management principles and...
-
IT Service Delivery Expert
7 days ago
Muscat, Muscat, Oman John Wood Group PLC Full timeJob OverviewAs a Sr Deskside Support Technician, you will play a vital role in delivering exceptional IT support to our clients.Deliver day-to-day IT support for simple IT issues through our IT user support tool (ServiceNow).Provide support by telephone, email, and chat applications to ensure quick resolution of simple IT issues.Offer onsite support to...
-
Delivery and Escalation Technical Specialist
4 days ago
Muscat, Muscat, Oman InfyStrat Technologies Full timeWhat You'll DoAs a Technical Customer Service professional, you will have the opportunity to make a significant impact on customer success and deliver exceptional service experiences. Your key responsibilities will include:Contribute effectively to customer problem resolution, innovation, and engineering effortsLead customer delivery engagements and provide...
-
Electrical Design and Delivery Specialist
6 days ago
Muscat, Muscat, Oman John Wood Group PLC Full timeA Career in Electrical EngineeringWe have an exciting opportunity for an experienced Electrical Design and Delivery Specialist to join our team at John Wood Group PLC.In this role, you will be responsible for:Designing and Delivering Electrical SystemsCollaborating with Cross-Functional TeamsProviding Expert Advice to ClientsDeveloping and Implementing...
-
Customer Service Expert
13 hours ago
Muscat, Muscat, Oman Falcon Services ™ Full timeCareer OverviewWe are seeking an experienced Customer Service Expert to join our team at Falcon Services ™. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.In this role, you will work closely with our operations team to ensure that our customers receive the highest level of...
-
Retail Credit Expert
16 minutes ago
Muscat, Muscat, Oman PayTech Group Full timeKey ResponsibilitiesAs a retail credit expert, you will be responsible for managing portfolio growth, customer engagement, and ensuring balanced growth addressing credit, operations, compliance, and service delivery risks.You will also be responsible for designing and developing best-in-class portfolio programs based on local needs and co-creating globally...
-
Contract Delivery Expert
1 day ago
Muscat, Muscat, Oman 佑 Full timeJob OverviewWe are seeking a skilled Contract Management Specialist to join our team. The successful candidate will be responsible for managing the entire contract lifecycle, from preparation to execution and close-out. This includes coordinating with stakeholders, drafting contracts, conducting negotiations, and ensuring compliance with regulatory...
-
Grocery Category Development Manager
6 days ago
Muscat, Muscat, Oman Delivery Hero SE Full timeCompany OverviewAt Delivery Hero SE, we strive to revolutionize the food delivery experience for our customers across the region. With a strong presence in eight countries, we continue to expand our offerings to meet the evolving needs of our communities.Talabat, our flagship brand, has been at the forefront of on-demand food and Q-commerce services since...
-
Muscat, Muscat, Oman Optasia Full timeAt Optasia, we strive to deliver cutting-edge financial technology solutions to businesses worldwide. Our integrated platform offers scoring, financial decisioning, disbursement & collection services, enabling financial inclusion and responsible financing decision-making.We seek highly skilled professionals to join our team of innovators and experts in the...
-
Service Staff Member
7 days ago
Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full timeAbout the RoleThis Service Staff Member position is an excellent opportunity for a motivated and enthusiastic individual to join our team at Wyndham Hotels & Resorts EMEA. As a key member of our front-of-house staff, you will play a vital role in delivering exceptional customer service and contributing to the success of our restaurant.Key...
-
Thermal Power Development Expert
2 days ago
Muscat, Muscat, Oman Segula Technologies Full timeSuddenly, it has become clear that what we need is a Thermal Power Development Expert who can bring his exceptional expertise in power sector projects to our team. Our company is proud to be one of the leaders in this field, and we are confident that you will fit perfectly into our culture and contribute significantly to our success.Key...
-
Customer Service Technician
6 days ago
Muscat, Muscat, Oman Hyatt Hotels Corporation Full timeAbout UsAt Hyatt Hotels Corporation, we strive to deliver exceptional guest experiences. As a key member of our team, you will be responsible for providing excellent and consistent service to your customers.The Service Delivery Expert role is crucial in supporting the smooth and efficient running of the Engineering Department, collaborating with other...
-
Product Category Growth Manager
6 days ago
Muscat, Muscat, Oman Delivery Hero SE Full timeJob Description:We are looking for a Product Category Growth Manager to join our team and focus on growing our own Grocery Store concept, tMart. As the region's first cloud store, we offer 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman, and Iraq.This role...
-
Freight Delivery Professional
2 days ago
Muscat, Muscat, Oman Abroad Work Full timeFreight Delivery JobAbout Our OrganizationAbroad Work is a reputable provider of transportation services, committed to delivering high-quality results and exceeding customer expectations.Job DescriptionThis role involves transporting goods and materials to various locations in Muscat. The successful candidate will require a valid biometric passport and a...
-
Sales and Development Expert
6 days ago
Muscat, Muscat, Oman Al Osool Group Full timeSales and Development Expert Job Description Al Osool Group is a leading provider of facilities management services, and we are seeking a skilled sales and development expert to help us grow our business. As a Business Development Executive, you will be responsible for developing and implementing strategic business development plans to drive growth and...
-
IT Service Delivery Manager
13 hours ago
Muscat, Muscat, Oman Oman Arab Bank Full timeWe are looking for a seasoned Business Process Management Manager to join Oman Arab Bank's team. This role requires strong leadership skills to manage multiple projects and stakeholders.About the Role:This position will be responsible for designing and implementing new business processes to improve efficiency and reduce costs.To provide specific technical...