Customer Loyalty Strategy Lead

13 hours ago


Muscat, Muscat, Oman G-NIUS Full time

Are you passionate about driving customer satisfaction and long-term relationships?

G-NIUS is seeking a Customer Loyalty Strategy Lead to develop and execute innovative customer loyalty strategies that enhance engagement and business growth.

Main Responsibilities

  • Develop and implement comprehensive loyalty and retention programs that align with business goals.
  • Utilize customer data insights to create targeted incentives, rewards, and personalized experiences.
  • Work closely with cross-functional teams to design customer-centric products and services.

Requirements

  • Education: Bachelor's degree in a relevant discipline.
  • Experience: Minimum 8 years of relevant experience, with at least 3 years in a managerial role.
  • Technical Skills: Expertise in automation, database management, and data-driven decision-making.
  • Leadership Abilities: Strong skills in conflict resolution, leading change, fostering development, and inspiring teams.
  • Behavioural Traits: Achievement-driven, decisive, and customer-focused.

What We Offer

Salary and benefits will be discussed during the interview process.



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