
Customer Loyalty Strategy Lead
13 hours ago
Are you passionate about driving customer satisfaction and long-term relationships?
G-NIUS is seeking a Customer Loyalty Strategy Lead to develop and execute innovative customer loyalty strategies that enhance engagement and business growth.
Main Responsibilities
- Develop and implement comprehensive loyalty and retention programs that align with business goals.
- Utilize customer data insights to create targeted incentives, rewards, and personalized experiences.
- Work closely with cross-functional teams to design customer-centric products and services.
Requirements
- Education: Bachelor's degree in a relevant discipline.
- Experience: Minimum 8 years of relevant experience, with at least 3 years in a managerial role.
- Technical Skills: Expertise in automation, database management, and data-driven decision-making.
- Leadership Abilities: Strong skills in conflict resolution, leading change, fostering development, and inspiring teams.
- Behavioural Traits: Achievement-driven, decisive, and customer-focused.
What We Offer
Salary and benefits will be discussed during the interview process.
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